Content Designer

Kainos

. Create clear, user-centred content using recognised content design guidelines and principles .

Posted 11/9/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in user-centred content design, including the ability to create and edit digital content across various channels, develop content strategies, and manage team performance. Strong skills in stakeholder management and effective communication are essential for leading content workshops and advocating for design thinking.

Highest-signal resume keywords

User-Centred Content DesignContent Strategy DevelopmentDigital Content CreationStakeholder ManagementTeam Management and Coaching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content Design GuidelinesDigital Content EditingStyle and Tone-of-Voice GuidesKPI DefinitionContent Workshop FacilitationGovernance and Workflow GuidelinesResearch and AnalysisAgile Delivery Methodologies

Soft Skills

Effective CommunicationCommercial Awareness

Industry Keywords

Service DesignDesign ThinkingContent Strategy TrendsFull-Service Digital Agency

About the role

Key responsibilities & impact

Create clear, user-centred content using recognised content design guidelines and principles
Advocate for user-centred design, design thinking and service design
Guide others in content design
Manage, coach and develop a small number of staff
Manage employee performance and assist with career development
Lead and carry out the design of user-centred content experiences
Plan, commission, create and edit digital content across various channels
Develop content strategies and recommendations based on user needs, research and analysis
Write style and tone-of-voice guides
Contribute to defining service KPIs
Run content workshops and recommend tools and methods for content delivery
Produce style, governance and workflow guidelines
Create exemplary digital services within the Experience Design capability

Requirements

What you’ll need

Experience designing user-centred content experiences and owning specific work areas
Expertise in planning, commissioning, creating and editing digital content across various channels
Ability to develop content strategies and recommendations based on user needs, research and analysis
Ability to write style and tone-of-voice guides
Ability to contribute to defining KPIs within a service
Ability to run content workshops and recommend tools and methods for content delivery
Experience producing style, governance and workflow guidelines
Demonstrated ability to manage, coach and develop senior team members and the wider community
Effective communication at all levels
Excellent commercial awareness
Strong stakeholder management skills
Strong awareness of content design/strategy trends and best practices
Experience assisting with or conducting research and analysing findings to identify content needs (desirable)
Experience working in a full-service digital agency environment (desirable)
Experience working with Agile delivery methodologies (desirable)

Benefits

Comp & perks

People-first culture
Growth and career development support
Diversity, equity and inclusion commitment
Recruitment accommodations and adjustments
Recruitment process tailored to individual needs