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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Revenue Operations, focusing on performance management, data governance, and sales process improvement. Capable of translating complex commercial data into actionable insights while leading transformation initiatives and fostering collaboration across multiple business functions.
Highest-signal resume keywords
Revenue Operations ExpertiseForecasting and Performance ManagementData Governance and Reporting FrameworksSales Process ImprovementStakeholder Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Forecasting MethodologiesPerformance ManagementSales Process ImprovementKPI Definition and GovernancePipeline Management
Soft Skills
Strong Written and Verbal CommunicationRelationship BuildingConstructive Challenge
Tools & Technologies
Microsoft Dynamics CRMPower BIAI and Automation TechnologiesPower Platform
Industry Keywords
B2B EnvironmentCommercial ProcessesMarket IntelligenceGo-to-Market PlanningCustomer Lifecycle Management
About the role
Key responsibilities & impact- Define and lead transformation of the current Sales Ops function into a broader Revenue Ops capability
- Establish performance management frameworks, metrics and insight across Sales, Pre-sales, Marketing and Alliances
- Shape the future operating model for Revenue Ops partnerships with go-to-market functions and Digital Services
- Own and continuously improve core sales processes, including booking rules, sales order governance, contracted work, backlog and forecast demand
- Support quota and target setting and implement improvements to sales effectiveness and forecast accuracy
- Own reporting, forecasting and performance insights across Digital Services
- Provide accurate, timely and actionable information for decision-making, planning, pipeline management and go-to-market performance
- Lead development of market intelligence covering market trends, competitor activity, customer priorities and growth opportunities
- Translate market intelligence into actionable recommendations supporting growth priorities
- Define and maintain data standards, governance and controls for a trusted single source of truth
- Assure data integrity underpinning forecasting and performance reporting
- Own sales technology requirements for Digital Services
- Improve sales effectiveness, operational efficiency and decision-making through technology, automation and AI-enabled capabilities
- Feed requirements into Group-level sales and marketing technology workstreams and drive adoption across Digital Services
- Partner with senior stakeholders to understand priorities, identify process improvements and provide constructive challenge
Requirements
What you’ll need- Significant experience in Revenue Ops, Sales Ops, Commercial Ops or a similar commercial role in a complex B2B environment
- Proven experience running forecasting, commercial reporting, pipeline management, performance management, data governance and sales process improvement
- Strong understanding of sales processes, opportunity management, forecasting methodologies, pipeline governance and commercial processes
- Experience operating as a trusted business partner to senior stakeholders
- Ability to translate complex commercial data into clear, actionable insight for executive, leadership and business review forums
- Experience defining and governing KPIs, reporting frameworks, data standards and performance measures across commercial teams
- Experience leading transformation activities, continuous improvement or capability development for a business function
- Strong written and verbal communication skills
- Desirable: Experience establishing a Revenue Ops capability
- Desirable: Experience in technology services, consulting or SaaS B2B
- Desirable: Experience establishing or improving a business partnering model
- Desirable: Experience with Microsoft Dynamics CRM and Power BI
- Desirable: Experience adopting AI, automation, Copilot, Power Platform or similar capabilities
- Desirable: Experience supporting account planning, customer lifecycle management, customer segmentation, account-based growth models or cross-functional go-to-market planning
- Ability to build trusted relationships across Sales, Pre-sales, Marketing, Alliances and Operations
- Ability to interpret complex commercial, customer and market data and translate insight into practical actions
- Ability to lead operational improvement and establish effective governance and ways of working
Benefits
Comp & perks- People-first culture
- Growth and professional support
- Diversity, equity and inclusion commitment
- Recruitment accommodations and adjustments
- Recruitment process tailored to candidates' needs through private conversation