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Office Manager
Kaizo Health. Ensure efficient scheduling and rescheduling processes and monitor new patient scheduling numbers .
About the role
Key responsibilities & impact- Ensure efficient scheduling and rescheduling processes and monitor new patient scheduling numbers
- Facilitate communication through the Kaizenovate app, Reviewwave, and RingCentral
- Oversee credentialing and maintain current credentials on CAQH and with payers
- Run reports on patient engagements and services and take proactive measures based on the data
- Manage inventories and order supplies for all clinics
- Review and set re-exam tasks and ensure unbilled re-exams are billed
- Build relationships with local referral sources, including doctors and attorneys, through weekly visits
- Build relationships with other businesses to increase new patient acquisition opportunities
- Work with the Revenue Cycle Manager to ensure clinics collect patient balances
- Follow up on accounts receivable with the Revenue Cycle Manager
- Collaborate with Operations and Marketing teams and provide coverage as needed
- Create weekly status reports and communicate with supervisors and the CEO, suggesting data-driven improvements
- Assist with development and maintenance of Kaizenovationu
- Serve as a go-to resource for clinics’ daily operational needs and problem-solving
- Take on additional responsibilities as needed
Requirements
What you’ll need- Proven experience in an administrative role, preferably in a healthcare setting
- Exceptional organizational and multitasking abilities
- Strong analytical skills with a love for data and utilizing it to drive decisions
- Excellent communication skills, both verbal and written
- Cooperative and team-oriented mindset
- Results-first approach to tasks and responsibilities
- Tenacity and hardworking nature
- Passionate about healthcare and people’s wellbeing
- Human-centered approach with a keen focus on service excellence
- Ability to learn quickly and adapt to a dynamic working environment
- Regular travel to the 4 clinics in the DC area
Benefits
Comp & perks- Competitive Salary commensurate with prior experience
- Continuing education
- Professional and Career development
- Paid sick days & Vacation days
- Medical, dental, vision, life, and disability insurance
- 401k