Product Manager

Kampgrounds of America, Inc.

. Manage and continuously evolve the K2 product strategy and outcome-based roadmap across product domains and delivery teams .

Posted 10/14/2026full-timeBillings • Montana • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing product strategy and outcome-based roadmaps, with a strong focus on continuous discovery and evidence-based prioritization. Proficient in analyzing market intelligence and defining product KPIs to drive successful product outcomes.

Highest-signal resume keywords

Product Strategy ManagementContinuous Discovery PracticeOutcome-Based Roadmap DevelopmentAnalytical SkillsAgile Delivery Model Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementSQLBusiness Intelligence ToolsCustomer ResearchOpportunity AssessmentKPI DefinitionMarket SizingSegmentation AnalysisUse Case DevelopmentSuccess Metrics

Soft Skills

Excellent Communication SkillsInfluencing Without AuthorityCross-Functional CollaborationPresentation SkillsTeam Development

Tools & Technologies

Product Management ToolsJira

Industry Keywords

Hospitality TechnologyProperty Management SystemsReservation PlatformsFranchise Business ModelsB2B SaaSB2C SaaS

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Manage and continuously evolve the K2 product strategy and outcome-based roadmap across product domains and delivery teams
Lead continuous discovery with campground operators, front-desk staff, franchise stakeholders, and campers
Run recurring operator research and synthesize findings into validated problems and prioritized opportunities
Define problems, customers, desired outcomes, timing rationale, success metrics, and priorities for investments
Analyze competitive and market intelligence for campground management software and translate capability gaps into roadmap decisions
Own product-level requirements, opportunity statements, objectives, personas, use cases, target outcomes, key results, and success measures
Operate the product intake model and evaluate stakeholder requests and operator escalations as evidence-based opportunities
Partner with the product team on Ready-queue priorities, owning the rationale, problem definition, and prioritization
Lead or contribute to weekly Product Discovery and monthly K2 Product Review cadences
Communicate roadmap, outcomes, and learning to executives and franchise audiences
Maintain the roadmap and discovery record in the product management tool, separate from Jira delivery tracking
Define adoption and measurement plans for significant releases and run Outcome Reviews
Support K2 commercialization through market sizing, segmentation, and packaging analysis
Champion the transition from request-driven delivery to discovery-driven product management
Support professional development of teammates growing toward product management
Attend daily flow stand-ups, replenishment, refinement, review sessions, and other core product cadences

Requirements

What you’ll need

Bachelor's degree in a relevant field or equivalent professional experience
4+ years of software product experience
Demonstrated continuous discovery practice, including recurring customer research, structured opportunity assessment, and evidence-based prioritization
Experience building and communicating outcome-based roadmaps and defining product KPIs
Strong analytical skills; SQL or BI tool fluency is a plus
Experience partnering with delivery-facing product roles in an agile or flow-based delivery model
Ability to work in a cross-functional discovery group comprising Product Management, Design, Engineering, and Business Stakeholders
Excellent verbal, written, and presentation skills
Ability to influence without authority across product, engineering, and franchise audiences
Experience in hospitality technology, property management systems, reservation/booking platforms, marketplaces, or franchise business models preferred
Software product management experience on B2B or B2C SaaS or platform products preferred; strong adjacent experience may be considered
Ability to operate standard office equipment and keyboard, lift and carry items up to 20 pounds, and perform required physical activities
Ability to drive to KOA locations, other directed locations, and conferences when required

Benefits

Comp & perks

In-person attendance required on a yearly cycle for departmental and/or staff development meetings
Professional development of teammates is supported
Standard office equipment and laptop provided/used as part of the work environment