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Senior Website Project Manager
Kanopi Studios. Manage a portfolio of Drupal and/or WordPress build and support projects, including complex, high-visibility accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Drupal and WordPress projects, ensuring alignment between client needs and internal teams while maintaining project quality, timelines, and budgets. Proficient in agile workflows and effective communication, with a strong focus on mentoring and team support.
Highest-signal resume keywords
Drupal Project ManagementWordPress Project ManagementAgile WorkflowsClient CommunicationBudget Forecasting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementWeb Build Lifecycle ManagementBug TroubleshootingSite Configuration ManagementContent ManagementWebsite Performance FundamentalsRisk MitigationChange ManagementTime ManagementTeam Mentoring
Soft Skills
Proactive CommunicationEmpathyAttention to DetailProblem-SolvingEmotional Intelligence
Tools & Technologies
TeamworkSlackGoogle WorkspaceZoomClaude
Industry Keywords
Digital AgencyOpen Source SoftwareRemote Project ManagementClient Support EngagementsDistributed Teams
Tech Stack
Tools & technologiesDrupalOpen SourceWordPress
About the role
Key responsibilities & impact- Manage a portfolio of Drupal and/or WordPress build and support projects, including complex, high-visibility accounts
- Serve as primary client contact and trusted advisor
- Translate client business needs for internal teams and maintain alignment
- Manage client communications, meetings, feature demonstrations, updates, and next steps
- Identify larger project and initiative opportunities and make recommendations to Management
- Understand managed websites and proactively recommend improvements
- Lead project and client onboarding, kickoff calls, and build-to-support transitions
- Curate and maintain organized, prioritized backlogs
- Evaluate tasks and client requests against goals and scope and recommend alternatives
- Handle quick-win site configurations, content entry, and initial bug troubleshooting in Drupal and/or WordPress
- Collaborate with clients and internal teams to resolve blockers and anticipate needs
- Forecast and coordinate developers, UX/UI designers, and strategists
- Review completed designs, tickets, content, and development work for quality before handoff
- Monitor and forecast budgets and timelines and report progress to clients and Management
- Flag, mitigate, triage, and escalate risks and urgent support requests
- Use Teamwork, Slack, Google Workspace, Zoom, and Claude
- Participate in and lead meetings, standups, retrospectives, and process-improvement discussions
- Monitor workloads and pacing to support sustainable team balance
- Build and document repeatable processes
- Mentor and support other project managers
Requirements
What you’ll need- 5+ years of digital agency project management experience, including leading Drupal and/or WordPress projects
- Proven track record managing the full life cycle of web build projects and long-term client support engagements
- Fluency in agile workflows, ticketing systems, and client documentation
- Proficiency with AI tools like Claude
- Hands-on experience troubleshooting bugs, working with site configurations, and managing content in Drupal and/or WordPress
- Strong working knowledge of website performance, configuration, and development fundamentals
- Ability to balance scope, timelines, and budgets while maintaining quality and team morale
- Excellent time management skills
- Experience forecasting and resourcing development project needs
- Ability to set clear priorities and communicate shifts effectively
- Proactive, empathetic, and confident communication skills
- Ability to manage multiple active projects and maintain attention to detail
- Solution-oriented approach to risk mitigation, issue tracking, change management, and escalations
- Strong problem-solving skills, emotional intelligence, and initiative
- Experience mentoring or guiding project managers or team members
- Passion for the web and open source software such as Drupal and WordPress
- Experience managing distributed project teams in a remote-first environment
- Availability during core Pacific Time Zone hours
- Legally authorized to work in the US or Canada
- No visa sponsorship is provided
Benefits
Comp & perks- Comprehensive medical, dental and vision insurance coverage for US employees, covering up to 100% of the total cost of health benefits
- Employee and dependents portion of CAD Health and Dental paid for Canadian employees
- Retirement matching program
- Paid time off
- Remote workspace stipend
- Inclusive and accessible recruitment process accommodations
- Optional cover letter
- Human review and oversight in AI-assisted application review