Kanopi Studios

Project Manager

• Manage a portfolio of Drupal and/or WordPress build and support projects, including complex, high-visibility accounts
• Serve as primary client contact and trusted advisor
• Communicate client business needs to internal teams
• Identify opportunities for larger projects and initiatives
• Recommend website improvements
• Lead client meetings, feature demonstrations, updates, and next-step communications
• Build client relationships supporting renewals and account growth
• Lead onboarding, kickoff calls, and transitions between build and support
• Maintain organized and prioritized project backlogs
• Evaluate tasks and requests against project goals and scope
• Handle quick-win site configurations, content entry, and initial bug troubleshooting
• Collaborate with clients and internal teams to resolve blockers and anticipate needs
• Forecast and coordinate developers, UX/UI designers, and strategists
• Review completed designs, tickets, content, and development work for quality
• Monitor and forecast budgets and timelines
• Report project progress and hours used to clients and management
• Identify, mitigate, and escalate risks and urgent support issues
• Use Teamwork, Slack, Google Workspace, Zoom, and Claude
• Use AI to draft communications, summarize meetings, write tickets, and prepare status updates
• Participate in and lead meetings, standups, retrospectives, and process improvements
• Monitor workloads and support sustainable team pacing
• Build repeatable processes and mentor other project managers

Senior Website Project Manager

• Manage a portfolio of Drupal and/or WordPress build and support projects, including complex, high-visibility accounts
• Serve as the primary client contact and trusted advisor
• Translate client business needs into internal team requirements
• Lead client meetings, feature demonstrations, updates, and next-step communications
• Build client relationships supporting contract renewals and account growth
• Lead onboarding, kickoff calls, and transitions between build and support
• Curate and maintain prioritized project backlogs
• Evaluate tasks and client requests against project goals and scope
• Handle quick-win Drupal and/or WordPress configurations, content entry, and initial bug troubleshooting
• Collaborate with clients and cross-functional teams to resolve blockers and anticipate needs
• Forecast and coordinate developers, UX/UI designers, and strategists
• Review completed design, content, ticket, and development work for quality
• Monitor and forecast project budgets, timelines, hours, and progress
• Identify and mitigate risks, triage urgent requests, and manage escalations
• Use Teamwork, Slack, Google Workspace, Zoom, and Claude
• Participate in and lead meetings, standups, retrospectives, and process-improvement discussions
• Monitor workloads and promote sustainable team pacing
• Build repeatable processes and mentor other project managers

• Manage a portfolio of Drupal and/or WordPress build and support projects, including complex, high-visibility accounts
• Serve as primary client contact and trusted advisor
• Translate client business needs for internal teams and maintain alignment
• Manage client communications, meetings, feature demonstrations, updates, and next steps
• Identify larger project and initiative opportunities and make recommendations to Management
• Understand managed websites and proactively recommend improvements
• Lead project and client onboarding, kickoff calls, and build-to-support transitions
• Curate and maintain organized, prioritized backlogs
• Evaluate tasks and client requests against goals and scope and recommend alternatives
• Handle quick-win site configurations, content entry, and initial bug troubleshooting in Drupal and/or WordPress
• Collaborate with clients and internal teams to resolve blockers and anticipate needs
• Forecast and coordinate developers, UX/UI designers, and strategists
• Review completed designs, tickets, content, and development work for quality before handoff
• Monitor and forecast budgets and timelines and report progress to clients and Management
• Flag, mitigate, triage, and escalate risks and urgent support requests
• Use Teamwork, Slack, Google Workspace, Zoom, and Claude
• Participate in and lead meetings, standups, retrospectives, and process-improvement discussions
• Monitor workloads and pacing to support sustainable team balance
• Build and document repeatable processes
• Mentor and support other project managers