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Senior Website Project Manager
Kanopi Studios. Manage a portfolio of Drupal and/or WordPress build and support projects, including complex, high-visibility accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Drupal and WordPress projects, ensuring client satisfaction through effective communication, project forecasting, and team collaboration. Proficient in agile methodologies and capable of mentoring project managers while maintaining project quality and timelines.
Highest-signal resume keywords
Drupal Project ManagementWordPress Project ManagementAgile Workflow ProficiencyClient Relationship ManagementBudget and Timeline Forecasting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementWeb Build Lifecycle ManagementBug TroubleshootingContent ManagementWebsite Performance Optimization
Soft Skills
Client CommunicationTeam CollaborationMentoringProblem SolvingRisk Management
Tools & Technologies
TeamworkSlackGoogle WorkspaceZoomClaude
Industry Keywords
Digital Agency ExperienceRemote Project ManagementClient DocumentationProject Backlog ManagementDistributed Team Management
Tech Stack
Tools & technologiesDrupalWordPress
About the role
Key responsibilities & impact- Manage a portfolio of Drupal and/or WordPress build and support projects, including complex, high-visibility accounts
- Serve as the primary client contact and trusted advisor
- Translate client business needs into internal team requirements
- Lead client meetings, feature demonstrations, updates, and next-step communications
- Build client relationships supporting contract renewals and account growth
- Lead onboarding, kickoff calls, and transitions between build and support
- Curate and maintain prioritized project backlogs
- Evaluate tasks and client requests against project goals and scope
- Handle quick-win Drupal and/or WordPress configurations, content entry, and initial bug troubleshooting
- Collaborate with clients and cross-functional teams to resolve blockers and anticipate needs
- Forecast and coordinate developers, UX/UI designers, and strategists
- Review completed design, content, ticket, and development work for quality
- Monitor and forecast project budgets, timelines, hours, and progress
- Identify and mitigate risks, triage urgent requests, and manage escalations
- Use Teamwork, Slack, Google Workspace, Zoom, and Claude
- Participate in and lead meetings, standups, retrospectives, and process-improvement discussions
- Monitor workloads and promote sustainable team pacing
- Build repeatable processes and mentor other project managers
Requirements
What you’ll need- 5+ years of digital agency project management experience, including leading Drupal and/or WordPress projects
- Proven track record managing the full life cycle of web build projects and long-term client support engagements
- Fluency in agile workflows, ticketing systems, and client documentation
- Proficiency with AI tools such as Claude
- Hands-on experience troubleshooting bugs, working with site configurations, and managing content in Drupal and/or WordPress
- Strong working knowledge of website performance, configuration, and development fundamentals
- Ability to balance scope, timelines, and budgets while maintaining quality and team morale
- Experience forecasting and resourcing development project needs
- Experience mentoring or guiding project managers or team members
- Experience managing distributed project teams in a remote-first environment
- Availability during core Pacific Time Zone hours
- Legally authorized to work in the US or Canada
- No visa sponsorship is available
Benefits
Comp & perks- Comprehensive medical, dental and vision insurance coverage for US employees, covering up to 100% of the total cost of health benefits
- CAD Health and Dental coverage for Canadian employees, including the employee and dependents portion
- Retirement matching program
- Paid time off
- Remote workspace stipend
- Inclusive and accessible recruitment process accommodations
- Optional cover letter
- Human review and oversight in AI-assisted application assessment