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Kantar

Director, Client Service

Kantar

. Lead end-to-end research design and delivery for complex media effectiveness studies .

Posted 11/10/2026full-timeUnited StatesLead💰 $102,200 - $124,900 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive expertise in market research design and delivery, with a strong focus on quantitative methods and media effectiveness measurement. Proven ability to translate complex data into actionable insights and recommendations for senior stakeholders while mentoring and developing team members.

Highest-signal resume keywords
Market Research DesignQuantitative Research MethodsMedia Effectiveness MeasurementClient Relationship ManagementTeam Mentoring and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Survey DesignQuestionnaire DevelopmentAnalytical InterpretationData SynthesisCross-Platform MeasurementBrand Lift AnalysisAudience InsightsCampaign Learning AgendasResearch MethodologiesAnalytical Approaches
Soft Skills
Excellent CommunicationStorytelling SkillsPrioritization SkillsOrganizational Skills
Certifications & Qualifications
Bachelor’s Degree in MarketingBachelor’s Degree in BusinessBachelor’s Degree in Social SciencesBachelor’s Degree in Analytics
Industry Keywords
Media StrategyAdvertising EffectivenessClient StakeholdersResearch FrameworksIntegrated Solutions

About the role

Key responsibilities & impact
  • Lead end-to-end research design and delivery for complex media effectiveness studies
  • Select methodologies, design surveys, and define analytical approaches
  • Translate client business objectives into research frameworks informing media strategy and decision-making
  • Synthesize complex data into compelling narratives and actionable recommendations
  • Advise senior client stakeholders on measurement strategy and campaign learning agendas
  • Apply cross-platform media measurement expertise across brand lift, attribution, audience insights, digital, CTV, and linear media
  • Oversee quality, rigor, and consistency across research outputs
  • Establish best practices and elevate team standards
  • Mentor and develop team members
  • Partner with product, data science, and operations teams to deliver integrated solutions
  • Identify new research opportunities and contribute to proposals and client development

Requirements

What you’ll need
  • 8–12+ years of hands-on experience in market research/insights, with ownership of research design, analysis, and client-facing delivery
  • Strong expertise in quantitative research methods, including survey design, questionnaire development, and analytical interpretation
  • Direct experience in media and advertising effectiveness measurement, including brand lift, cross-platform, and/or audience insights
  • Ability to translate complex data into clear, insight-driven recommendations for senior stakeholders
  • Experience managing client relationships, influencing decisions, and navigating complex engagements
  • Track record of mentoring and developing teams
  • Excellent communication and storytelling skills
  • Strong prioritization and organizational skills; ability to manage multiple workstreams while maintaining quality
  • Bachelor’s degree in a relevant field, such as marketing, business, social sciences, or analytics

Benefits

Comp & perks
  • Medical plans with comprehensive, affordable coverage for a range of health services
  • Health Savings Account/FSA
  • Dental and Vision benefits
  • Wellness Program
  • 401k with match
  • Tuition Reimbursement
  • Commuter benefits
  • Unlimited PTO
  • Flexible working approach
  • Mental health and wellbeing support