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Kantar

Director, Client Service

Kantar

. Lead end-to-end research design and delivery for complex media effectiveness studies, including methodology selection, survey design, and analytical approach .

Posted 11/10/2026full-timeUnited StatesLead💰 $102,200 - $124,900 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading complex media effectiveness research, translating client objectives into actionable insights, and mentoring teams to enhance research and analytical capabilities. Proficient in quantitative research methods and effective communication of findings to senior stakeholders.

Highest-signal resume keywords
Market Research/Insights ExperienceQuantitative Research MethodsMedia Effectiveness MeasurementClient Leadership SkillsMentoring and Team Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Research DesignSurvey DesignAnalytical InterpretationData SynthesisPerformance MeasurementBrand Lift AnalysisAttribution AnalysisAudience InsightsQuestionnaire DevelopmentInsight-Driven Recommendations
Soft Skills
Communication SkillsStorytelling SkillsOrganizational SkillsPrioritization SkillsRelationship Management
Certifications & Qualifications
Bachelor’s Degree in MarketingBachelor’s Degree in BusinessBachelor’s Degree in Social SciencesBachelor’s Degree in Analytics
Industry Keywords
Media StrategyCampaign LearningCross-Platform MeasurementClient DevelopmentResearch Rigor

About the role

Key responsibilities & impact
  • Lead end-to-end research design and delivery for complex media effectiveness studies, including methodology selection, survey design, and analytical approach
  • Translate client business objectives into rigorous, insight-driven research frameworks that inform media strategy and decision-making
  • Synthesize complex data into clear, compelling narratives that explain performance drivers and deliver actionable recommendations
  • Serve as a trusted advisor to senior client stakeholders, guiding measurement strategy and campaign learning agendas
  • Apply deep expertise in cross-platform media measurement, including brand lift, attribution, and audience insights across digital, CTV, and linear
  • Oversee quality, rigor, and consistency across all research outputs, establishing best practices and elevating team standards
  • Mentor and develop team members, strengthening research, analytical, and storytelling capabilities across levels
  • Partner cross-functionally with product, data science, and operations to deliver integrated, high-quality solutions
  • Support account growth by identifying new research opportunities and contributing to proposals and client development

Requirements

What you’ll need
  • 8–12+ years of hands on experience in market research/insights, with demonstrated ownership of research design, analysis, and client-facing delivery (agency/supplier-side preferred)
  • Strong expertise in quantitative research methods, including survey design, questionnaire development, and analytical interpretation
  • Direct experience in media and advertising effectiveness measurement, including brand lift, cross-platform, and/or audience insights
  • Proven ability to translate complex data into clear, insight-driven recommendations for senior stakeholders
  • Strong client leadership skills, with experience managing relationships, influencing decisions, and navigating complex engagements
  • Track record of mentoring and developing teams, elevating research rigor and consultative capabilities
  • Excellent communication and storytelling skills, with the ability to present complex findings in a clear and compelling way, often to senior stakeholders
  • Highly organized with strong prioritization skills; able to manage multiple workstreams while maintaining quality
  • Bachelor’s degree in a relevant field (e.g., marketing, business, social sciences, analytics)

Benefits

Comp & perks
  • Medical plans with comprehensive, affordable coverage for a range of health services
  • Health Savings Account/FSA
  • Dental, Vision and benefits to cover unique healthcare needs
  • Wellness Program
  • 401k with match
  • Tuition Reimbursement
  • Commuter benefits
  • Unlimited PTO
  • Flexible working approach
  • Pay for performance culture
  • Career progression opportunities
  • Mental health and wellbeing support