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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing, configuring, and deploying SaaS-based software solutions, particularly on the Salesforce Platform. Proven ability to manage client relationships, lead solution strategy, and implement Professional Services Automation (PSA) solutions while ensuring high-quality deliverables.
Highest-signal resume keywords
Kantata Implementation ManagementSaaS-Based Software Solutions DesignClient Relationship ManagementBusiness Process Strategy DevelopmentProject Plan Execution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SaaS-Based Software SolutionsKantata ConfigurationBusiness Process DesignSystem TestingUser Acceptance TestingData MigrationCustom Reports/DashboardsWeb Services IntegrationRelational DatabasesAI Capabilities Translation
Soft Skills
Problem SolvingCollaborationAutonomyClient PartnershipCommunication
Tools & Technologies
Salesforce PlatformProfessional Services Automation (PSA)Cloud-Based ApplicationsAPIsXML/JSON Data Structures
Certifications & Qualifications
Bachelor's DegreeB.Tech or Equivalent Qualification
Industry Keywords
Services SalesFinancialsOperationsImplementation MethodologyTechnical Specifications
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Drive the strategy of the client solution, related processes, configurations, and add-ons
- Provide tailored best practices and approaches to complex business use cases and needs
- Develop configuration and business process strategies
- Manage the Kantata implementation process
- Lead solution strategy for the core Kantata solution and coordinate with delivery specialists
- Collaborate with project teams and clients to understand technical aspects and ensure deliverable quality
- Identify, assess, and solve complex business problems
- Align client business requirements and objectives with Kantata solutions and best practices
- Drive requirements gathering, functional design, system testing, user acceptance testing, troubleshooting, change management, and training
- Configure Kantata for solution deployment, including custom reports, integrations, and data migrations
- Consult on industry and Kantata best practices
- Manage tasks, timelines, and estimated remaining effort for services projects
- Apply Kantata’s implementation methodology and best practices
- Contribute to consultant tools, documentation, and process improvements
- Improve organizational methodology, processes, practices, product suite, and implementation methodology
- Build and share repeatable processes and quality deliverables across projects
- Foster collaboration and teamwork by sharing experience, information, perspectives, skills, and expertise
Requirements
What you’ll need- Designing, configuring, and deploying SaaS-based software solutions, including custom reports/dashboards
- Experience implementing a Professional Services Automation (PSA) solution preferred
- Experience implementing software with ability to execute project plans and produce client-facing deliverables
- Leading solution design workshops, defining business requirements, and proposing business processes
- Documenting business requirements, business processes, and technical specifications
- Strong client relationship and partnership skills
- Ability to work autonomously in a fast-paced and dynamic environment
- Ability to tackle difficult and complex problems
- Understanding of scope management and identifying potential scope risks
- Domain knowledge of services sales, financials, and operations
- Designing, configuring, and deploying SaaS-based software solutions on the Salesforce Platform preferred
- Using or implementing common business applications
- Using or implementing common system integration methods and technologies, including Web services preferred
- Working with relational databases and data interdependence preferred
- Experience with cloud-based or on-premise applications and architectures, including web services, APIs, and XML/JSON data structures, is a plus
- Translating AI capabilities into business outcomes
- Ethical awareness around AI, including limitations, bias risks, and when human judgment is essential
- Staying current on AI developments relevant to professional services and SaaS delivery
- Bachelor’s degree required; B.Tech or equivalent qualification preferred
- 10+ years industry experience in a customer-facing technical field such as professional services, consulting, or technical support
- Broad technical knowledge of internet-based products and technologies
Benefits
Comp & perks- Company bonus eligibility
- Strong work-life balance
- Learning from experienced professionals
- Collaborative and engaging culture
- Inclusive workplace
- Team activities and fun
