Kantata

Consultant

• Drive the strategy of the client solution, related processes, configurations, and add-ons
• Provide tailored best practices and approaches for complex business use cases and needs
• Develop configuration and business process strategies
• Manage Kantata implementation processes
• Lead solution strategy for the core Kantata solution
• Liaise with delivery specialists to ensure coherent, consistent, and effective solutions and implementation programs
• Collaborate with project teams and clients on technical aspects and deliverable quality
• Identify, assess, and solve complex business problems
• Align client business requirements and objectives with Kantata solutions and best practices
• Drive requirements gathering, functional design, system testing, user acceptance testing, issue troubleshooting and resolution, change management, and training
• Configure Kantata for deployments, including custom reports, integrations, and data migrations
• Consult on industry and Kantata best practices
• Manage tasks, timelines, and estimated remaining effort for services projects
• Apply Kantata’s implementation methodology to drive successful client implementations
• Contribute to consultant tools, documentation, and process improvements
• Improve organizational methodologies, processes, practices, product suite, and services implementation methodology
• Build and share repeatable processes and quality deliverables across projects
• Foster collaboration and teamwork by sharing experience, information, perspectives, skills, and expertise

Senior Functional Consultant

• Drive the strategy of the client solution, related processes, configurations, and add-ons
• Provide tailored best practices and approaches to complex business use cases and needs
• Develop configuration and business process strategies
• Manage the Kantata implementation process
• Lead solution strategy for the core Kantata solution and coordinate with delivery specialists
• Collaborate with project teams and clients to understand technical aspects and ensure deliverable quality
• Identify, assess, and solve complex business problems
• Align client business requirements and objectives with Kantata solutions and best practices
• Drive requirements gathering, functional design, system testing, user acceptance testing, troubleshooting, change management, and training
• Configure Kantata for solution deployment, including custom reports, integrations, and data migrations
• Consult on industry and Kantata best practices
• Manage tasks, timelines, and estimated remaining effort for services projects
• Apply Kantata’s implementation methodology and best practices
• Contribute to consultant tools, documentation, and process improvements
• Improve organizational methodology, processes, practices, product suite, and implementation methodology
• Build and share repeatable processes and quality deliverables across projects
• Foster collaboration and teamwork by sharing experience, information, perspectives, skills, and expertise

Manager

• Build and lead Kantata’s global customer advocacy and reference program, including strategy, processes, technology, governance, and measurement
• Recruit and develop a diverse community of customer advocates across industries, regions, solutions, and use cases
• Produce case studies, videos, testimonials, executive stories, and quantified proof points
• Manage sales reference requests by matching prospects with relevant customers while protecting relationships and preventing advocate fatigue
• Own customer review programs across G2, Gartner Peer Insights, TrustRadius, and other priority platforms
• Recruit and prepare customers for events, webinars, analyst conversations, awards, media opportunities, and executive programs
• Partner with Sales, Customer Success, Product Marketing, Campaigns, Events, Communications, and Analyst Relations
• Create recognition and engagement opportunities for customers
• Maintain customer permissions, participation history, approved assets, and reference profiles
• Measure advocate growth, reference fulfillment, story production, peer reviews, content activation, influenced pipeline, and revenue impact

Customer Advocacy Manager

• Build and lead Kantata’s global customer advocacy and reference program, including strategy, processes, technology, governance, and measurement
• Recruit and develop a diverse community of customer advocates across industries, regions, solutions, and use cases
• Produce case studies, videos, testimonials, executive stories, and quantified proof points
• Manage sales reference requests and match prospects with relevant customers while protecting relationships
• Own customer review programs across G2, Gartner Peer Insights, TrustRadius, and other priority platforms
• Recruit and prepare customers for events, webinars, analyst conversations, awards, media opportunities, and executive programs
• Partner with Sales, Customer Success, Product Marketing, Campaigns, Events, Communications, and Analyst Relations
• Create recognition and engagement opportunities for customers
• Maintain customer permissions, participation history, approved assets, and reference profiles
• Measure advocate growth, reference fulfillment, story production, peer reviews, content activation, influenced pipeline, and revenue impact