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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive product management expertise with a focus on payment strategies, treasury operations, and customer service enhancements. Proven ability to lead teams, drive digital transformation, and ensure compliance with financial regulations.
Highest-signal resume keywords
Product Management ExperienceLeadership In FintechPayment Workflows ExpertiseEvent-Driven Architecture UnderstandingData-Driven Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Roadmap DevelopmentFeature DefinitionBusiness Case FluencyPayment Infrastructure RequirementsAPI IntegrationsCash ManagementCollections WorkflowsDigital TransformationAutomation ExpertiseComplex System Conversions
Soft Skills
MentoringCommunication SkillsBusiness JudgmentInfluencing Executive LeadersDetail-Oriented
Industry Keywords
FintechPaymentsSmall Business LendingTreasuryCollections TechnologyFinancial RegulationsSecuritization ProcessesOperational Capability ScalingCustomer ExperienceMarket Trends
Tech Stack
Tools & technologiesRuby on Rails
About the role
Key responsibilities & impact- Lead the product vision and delivery for post-funding experiences encompassing treasury, payment strategies, customer service, and collections
- Manage and mentor a team of Product Owners
- Guide product experiences, roadmaps, business-case development, prioritization strategies, and high-quality on-time delivery with engineering, QA, and UX teams
- Partner with Product, Finance, Treasury, Accounting, Collections, Customer Service, and Legal leaders on strategic enhancements
- Own product initiatives end to end, including feature definition, build-vs-buy assessments, vendor integration, execution planning, change management, and post-launch optimization
- Lead continuous discovery into customer behavior, market trends, and emerging financial innovations
- Translate complex business needs and technologies into prioritized product roadmaps
- Define and monitor product metrics, gather user feedback, evaluate performance, and adjust strategies
- Ensure financial products and requirements adhere to industry standards and financial regulations
- Drive digital transformation, AI integration, and operational capability scaling
Requirements
What you’ll need- 7–10+ years of robust product management experience
- At least 3 years in a leadership/people management role within Fintech, Payments, or Small Business (SMB) Lending
- Experience managing, mentoring, coaching, and guiding Product Owners
- Deep understanding of payment workflows, including orchestration, authorization, settlement, exception handling, and controls
- Working knowledge of payment rails and experience owning product requirements for payment infrastructure
- Familiarity with cash/liquidity management and collections workflows
- Strong conceptual understanding of Event-Driven Architecture and API integrations
- Understanding of core processing rails such as ACH, wire, card, and instant payments
- Ability to exercise sound business judgment and make principles-based trade-offs
- Proven ability to engage, influence, and align executive leaders, technical teams, and external partners
- Exceptional verbal and written communication skills
- Data-driven, detail-oriented problem-solving approach
- Business case fluency, including quantifying costs, benefits, and risk tradeoffs
- Preferred/standout: expertise in automation, AI, and digital transformation for finance, treasury, or collections
- Preferred/standout: experience with complex system conversions and product migrations
- Preferred/standout: familiarity with financing securitization processes and collections technology
Benefits
Comp & perks- Annual incentive compensation eligibility up to 15% annually
- Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare
- UHC perks including Sweat Equity, Calm App subscription, UHC rewards, Real Appeal, and Quit For Life
- Flexible Spending Account for qualified medical, dental, vision, pharmacy, and dependent care expenses
- Lifestyle Spending Account for physical, mental, and financial well-being expenses
- Company-paid short-term and long-term disability insurance
- Voluntary supplemental life insurance and enhanced disability coverage
- Colonial Accident and Hospitalization insurance options
- Company-paid maternity and parental leave
- Pre-tax commuter benefits
- LifeBalance membership and discounts on outdoor activities, arts, health, and fitness
- Pet and car insurance discounts
- LegalShield and relaxation/stress-management tools
- Plum Benefits discounts on shows, travel, car rentals, and more
- Tuition reimbursement up to $5,000 annually
- Conferences and career development events
- Work-related travel reimbursement
- Paid time off and sick time
- 401(k) through Fidelity with a 25% match on contributions up to 6% of annual salary
