Demonstrates expertise in Robotics, Mechatronics, and Industrial Automation, with a strong focus on troubleshooting, customer training, and operational support for autonomous systems. Proficient in utilizing cloud-based IoT fleet management software and conducting feasibility studies across various sectors.

Highest-signal resume keywords

RoboticsIndustrial AutomationCloud-Based IoT Fleet PlatformsLiDAR, Sonar, Optical SensorsTechnical Training

Tech Stack

Tools & technologies

CloudIoT

About the role

Key responsibilities & impact

Deliver remote and on-site troubleshooting, software updates, and mechanical or electrical adjustments
Monitor and optimize connected machines using cloud-based fleet management software, IoT telemetry, and web platforms such as KEM or OneView
Provide advanced operational support for autonomous systems, including LiDAR, sonar, optical sensors, 3D cameras, and spatial navigation mapping
Oversee end-to-end technical machine delivery, onboarding, and site configuration at customer facilities
Design and lead enablement training programs for facility staff, end-user operators, and internal sales/demonstration teams
Maintain customer feedback loops and resolve operational bottlenecks
Identify successful deployments and collaborate on customer case studies
Analyze target sectors including Logistics, Retail, Healthcare, and Public Spaces to identify opportunities
Conduct physical site surveys and facility layout feasibility studies for KIRA deployments
Deliver customer pitches, product demonstrations, live field trials, and robotics workshops
Connect HQ technical engineers, regional leadership, and client facility teams
Track and evaluate robot operational metrics and provide performance reports to regional executive management

Requirements

What you’ll need

Degree in Robotics, Mechatronics, Electrical Engineering, Computer Science, or a technical equivalent—or equivalent hands-on background in industrial automation
Proven experience in industrial automation, robotics, and cloud-based IoT fleet platforms
Experience leading live customer pitches, product demonstrations, physical site feasibility studies, machinery delivery, and technical training
Strong field and remote troubleshooting skills across mechanical, electrical, and software systems
Deep understanding of LiDAR, sonar, optical sensors, 3D cameras, and autonomous navigation mapping
Exceptional cross-functional collaboration and English communication skills
Valid driver’s license required
Flexibility to travel for on-site client trials, field visits, and surveys required
Specialized certifications in Autonomous Systems, IoT Telemetry, or Robotics preferred
Prior experience hosting specialized sales workshops or producing customer case studies preferred
Advanced data analytics capabilities for performance reporting preferred
Regional vertical experience across Logistics, Retail, Healthcare, or Public Spaces preferred

Benefits

Comp & perks

Family-owned company valuing strong relationships with customers and employees
Permanent employment
Full-time employment

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

TroubleshootingOperational SupportData AnalyticsSite SurveysPerformance Reporting

Soft Skills

Cross-Functional CollaborationCommunication

Tools & Technologies

KEMOneViewIoT Telemetry

Certifications & Qualifications

Autonomous SystemsIoT TelemetryRobotics

Industry Keywords

LogisticsRetailHealthcarePublic Spaces