People & Performance Program Manager

Kasa

. Own a defined and evolving slate of People programs, including performance scorecards, manager training and enablement, career tracks, the annual performance cycle, and engagement measurement .

Posted 11/6/2026full-timeRemote • California • United States, MexicoMid-LevelSenior💰 $76,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management and HR generalist functions, with a strong focus on building scalable systems and performance measurement frameworks. Proficient in utilizing AI tools to enhance People programs and improve employee experience.

Highest-signal resume keywords

Bilingual In English And Spanish3-5 Years Of HR Generalist ExperienceExperience Building Performance ScorecardsCore People Systems ExperienceAbility To Use AI Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementPerformance ScorecardsPeople AnalyticsEngagement MeasurementPerformance ManagementCareer Tracks FrameworkData AnalysisSystem DesignProcess ImprovementEmployee Experience Enhancement

Soft Skills

Clear CommunicationEmpathetic CommunicationAccountabilityCuriosityFlexibility

Tools & Technologies

HRISPerformance Management PlatformEngagement Survey ToolsAI ToolsAutomation Tools

Industry Keywords

High-Growth EnvironmentDistributed WorkforceTech-Enabled EnvironmentPeople ProgramsManager Training

About the role

Key responsibilities & impact

Own a defined and evolving slate of People programs, including performance scorecards, manager training and enablement, career tracks, the annual performance cycle, and engagement measurement
Translate strategic organizational priorities into practical, well-run programs
Build repeatable, scalable systems using AI and automation
Build performance scorecards that provide managers visibility into team health and impact
Design and run manager training and enablement programs
Build manager capability through training, resources, and job aids
Own the career tracks framework, including leveling, competencies, and progression criteria
Partner with functional leaders to define expectations at each level and maintain career tracks
Make progression transparent through criteria, examples, and self-assessment tools
Connect career tracks to performance, promotion, and compensation decisions
Own the annual performance cycle, including timelines, communications, calibration, and tooling
Design the review process, including rating scales, self and peer input, and links to promotion and compensation
Provide managers and employees with process guidance, resources, and job aids
Measure and improve the performance cycle using completion rates, feedback quality, and sentiment
Own engagement measurement and the engagement dashboard
Turn engagement and People data into actionable recommendations
Identify trends, track metrics, and translate insights into actions improving employee experience and business outcomes
Use AI tools to create coaching materials and documentation templates
Build reusable AI-assisted workflows for candidate tracking, onboarding, benefits management, and other repetitive tasks
Establish success metrics with the Director of People & Performance during the first 90 days

Requirements

What you’ll need

Bilingual in English and Spanish
3-5 years of HR generalist and/or program management experience, with a track record of owning programs end-to-end
Experience building performance/engagement scorecards or People Analytics dashboards
Comfort partnering with Programs and Data teams
Experience with core People systems: HRIS, performance management platform, and engagement survey tools
Comfort working across multiple People technology tools
Experience in a high-growth, distributed, or tech-enabled environment is a strong plus
Reliable, highly accountable program ownership
Clear and empathetic communication
Ability to build repeatable, documented, and scalable systems and processes
Curiosity about and proactive focus on employee experience
Ability to flex across program work and generalist support
Ability to use AI tools to scale repeatable People work
Genuine interest in modernizing manual People workflows

Benefits

Comp & perks

Remote work flexibility
Kasa Travel Credit: allowance of free stays at Kasa locations
Discount on any night for friends and family
Generous stock option plan
Flexible PTO for full-time exempt employees
401(k) plan
Comprehensive health insurance options
Wi-fi stipend
Cell-phone reimbursement
Home office stipend
Potential eligibility for equity, bonus, perks, and benefits