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Kasa

People & Performance Program Manager

Kasa

. Own a defined and evolving slate of People programs, including performance scorecards, manager training and enablement, career tracks, the annual performance cycle, and engagement measurement .

Posted 11/6/2026full-timeRemote • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing People programs, including performance scorecards and engagement measurement, while leveraging AI and automation to create scalable systems. Proficient in analyzing People data to drive insights and improve employee experience.

Highest-signal resume keywords
Bilingual In English And Spanish3-5 Years Of HR Generalist ExperiencePerformance/Engagement Scorecard DevelopmentExperience With HRIS And Performance Management PlatformsAbility To Build Scalable Systems

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
People AnalyticsPerformance ManagementProgram ManagementData AnalysisAI-Assisted WorkflowsEngagement MeasurementScorecard DevelopmentCareer Tracks FrameworkPerformance Cycle ManagementDocumentation And Process Design
Soft Skills
Clear CommunicationEmpathetic CommunicationCuriosity About Employee ExperienceAccountabilityFlexibility
Tools & Technologies
HRISPerformance Management PlatformEngagement Survey ToolsPeople Tech ToolsDashboarding Tools
Industry Keywords
High-Growth EnvironmentDistributed WorkforceTech-Enabled EnvironmentProgram OwnershipEmployee Experience

About the role

Key responsibilities & impact
  • Own a defined and evolving slate of People programs, including performance scorecards, manager training and enablement, career tracks, the annual performance cycle, and engagement measurement
  • Translate strategic organizational priorities into practical, well-run programs
  • Build repeatable and scalable systems using AI and automation
  • Equip managers with tools and training to coach teams, provide feedback, and grow talent
  • Turn People data into insights and recommendations to identify trends and retention risks
  • Build performance scorecards and manager enablement programs
  • Own the career tracks framework, including leveling, competencies, and progression criteria
  • Partner with functional leaders to define expectations at each level and maintain career tracks
  • Own the annual performance cycle, including timelines, communications, calibration, and tooling
  • Design review processes involving rating scales, self and peer input, promotion, and compensation connections
  • Measure and improve performance-cycle outcomes
  • Own engagement measurement and dashboarding
  • Analyze People data, track metrics, and make data-driven recommendations
  • Create AI-assisted workflows for candidate tracking, onboarding, benefits management, and other repetitive tasks
  • Deliver success metrics including scorecard adoption, career-track usage, engagement reporting, retention improvements, and scheduled People-data reports

Requirements

What you’ll need
  • Bilingual in English and Spanish
  • 3-5 years of HR generalist and/or program management experience, with a track record of owning programs end-to-end
  • Experience building performance/engagement scorecards or People Analytics dashboards, and comfort partnering with Programs and Data teams
  • Experience in a high-growth, distributed, or tech-enabled environment is a strong plus
  • Experience with core People systems: HRIS, performance management platform, and engagement survey tools, and comfort working across multiple People tech tools
  • Reliable and highly accountable program owner able to take a program from concept to a repeatable system
  • Clear and empathetic communication skills
  • Ability to build repeatable, documented, and scalable systems and processes
  • Curiosity about the employee experience and proactive approach to improving it
  • Ability to flex across program work and generalist support as priorities shift
  • Ability to use AI as leverage for repeatable work while preserving human judgment
  • Genuine interest in modernizing traditionally manual People workflows

Benefits

Comp & perks
  • Save when you book on kasa.com
  • Equal Opportunity Employer
  • E-Verify participant