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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Ownership and Business Systems Analysis, with a strong focus on Lead-to-Cash and Quote-to-Cash processes. Proficient in managing cross-functional Agile teams and driving enterprise-scale projects while ensuring compliance with internal controls and data privacy requirements.
Highest-signal resume keywords
Product OwnershipLead-to-Cash ExpertiseSalesforce CPQAgile Project ManagementBusiness Process Mapping
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Systems AnalysisSoftware License ProvisioningEntitlement ManagementUsage-Based Pricing ModelsData Quality MonitoringSystem ControlsUser Experience DesignTechnical IntegrationsProcess FlowsAcceptance Criteria
Soft Skills
Strong CommunicationStakeholder ManagementInfluencing SkillsCollaborationProblem-Solving
Tools & Technologies
SalesforceSalesforce Revenue CloudNetSuiteOracle ERPMuleSoftOracle Integration CloudKaseya OnePayment PlatformsIntegration PlatformsCRM Systems
Industry Keywords
Enterprise CapabilitiesProduct Business SystemsBilling OperationsRevenue OperationsCustomer OperationsAgile CeremoniesOperational ScalabilityData PrivacyTransformation PlansCross-Functional Teams
Tech Stack
Tools & technologiesCloudERPOracleOracle ERP
About the role
Key responsibilities & impact- Drive the vision, roadmap, and execution of enterprise capabilities supporting Product Business Systems
- Define and manage the product roadmap for Product and Pricing, Fulfillment & Provisioning capabilities
- Serve as the PBS subject matter expert across Salesforce, Salesforce Revenue Cloud Advanced, NetSuite, Oracle ERP, MuleSoft / Oracle Integration Cloud, Kaseya One, and boundary applications
- Partner with Finance, Billing Operations, Revenue Operations, Sales Operations, Customer Operations, Product, Engineering, Architecture, Security, and IT stakeholders
- Lead requirements definition and solution alignment across the Lead-to-Cash lifecycle
- Translate complex business processes into system requirements, user stories, acceptance criteria, process flows, and testable outcomes
- Ensure product, pricing, order, entitlement, provisioning, and usage data flows are consistent and traceable across integrated systems
- Own and manage the product backlog and lead Agile ceremonies including sprint planning, backlog refinement, discovery sessions, solution reviews, and demos
- Drive timely delivery across BAU and NextGen transformation workstreams
- Collaborate with technical leads, engineers, QA, enterprise architecture, fulfillment operations, finance operations, and customer support teams
- Facilitate issue resolution across complex integrated workflows
- Ensure compliance with internal controls, data privacy, security requirements, and enterprise policies
- Monitor system performance, user adoption, data quality, defect trends, and operational outcomes
- Improve billing accuracy, customer fulfillment and provisioning, software usage and overage management, and operational scalability
- Support migration from fragmented manual processes to standardized, automated, scalable global PBS capabilities
Requirements
What you’ll need- 7+ years of experience in product ownership, business systems analysis, CRM systems, revenue operations systems, or enterprise solution delivery roles
- Proven expertise in Lead-to-Cash, Quote-to-Cash, or subscription lifecycle processes
- Hands-on experience with software license provisioning and entitlement management, including integrations built on platforms such as MuleSoft or Boomi
- Experience with usage-based pricing models, including usage capture, rating, and overage management
- Strong working knowledge of Salesforce CPQ, Salesforce Revenue Cloud / RCA, software subscription business, payment platforms, integration platforms, or comparable enterprise systems
- Understanding of integrated system flows across sales, order management, billing, receivables, collections, revenue recognition, and reporting
- Demonstrated success managing cross-functional Agile teams and driving enterprise-scale projects to completion
- Strong communication and stakeholder management skills; ability to influence and drive alignment across departments
- Solid understanding of business process mapping, user experience design, technical integrations, data dependencies, and system controls
- Ability to navigate evolving transformation plans and a mix of legacy and future-state platforms
Benefits
Comp & perks- Equal employment opportunity to all employees and applicants
- High-performing team environment
- Empowerment to innovate
- Fun workplace culture