Kaseya

Salesforce Administrator

• Drive the vision, roadmap, and execution of enterprise capabilities supporting Product Business Systems
• Define and manage the product roadmap for Product and Pricing, Fulfillment & Provisioning capabilities
• Serve as the PBS subject matter expert across Salesforce, Salesforce Revenue Cloud Advanced, NetSuite, Oracle ERP, MuleSoft / Oracle Integration Cloud, Kaseya One, and boundary applications
• Partner with Finance, Billing Operations, Revenue Operations, Sales Operations, Customer Operations, Product, Engineering, Architecture, Security, and IT stakeholders
• Lead requirements definition and solution alignment across the Lead-to-Cash lifecycle
• Translate complex business processes into system requirements, user stories, acceptance criteria, process flows, and testable outcomes
• Ensure product, pricing, order, entitlement, provisioning, and usage data flows are consistent and traceable across integrated systems
• Own and manage the product backlog and lead Agile ceremonies including sprint planning, backlog refinement, discovery sessions, solution reviews, and demos
• Drive timely delivery across BAU and NextGen transformation workstreams
• Collaborate with technical leads, engineers, QA, enterprise architecture, fulfillment operations, finance operations, and customer support teams
• Facilitate issue resolution across complex integrated workflows
• Ensure compliance with internal controls, data privacy, security requirements, and enterprise policies
• Monitor system performance, user adoption, data quality, defect trends, and operational outcomes
• Improve billing accuracy, customer fulfillment and provisioning, software usage and overage management, and operational scalability
• Support migration from fragmented manual processes to standardized, automated, scalable global PBS capabilities

Product Manager, Salesforce

Product Manager

• Define the Order-to-Cash roadmap across order management, billing, invoicing, payments, collections, revenue recognition, tax, reporting, and finance operations
• Serve as the Order-to-Cash subject matter expert across core business and technology platforms
• Partner with cross-functional business and technical teams to define requirements, prioritize work, and deliver scalable outcomes
• Own and prioritize the product backlog against corporate strategy, finance transformation, customer experience, revenue operations, and migration goals
• Balance legacy investment with transformation by funding enhancements that create measurable value, reduce risk, or improve migration readiness
• Mature the Order-to-Cash operating model by simplifying processes, clarifying ownership, improving handoffs, reducing manual work, and strengthening governance
• Lead requirements and solution alignment from order submission through invoicing, payment, collections, revenue recognition, tax, and reporting
• Ensure order, invoice, payment, credit memo, customer, tax, receivables, and revenue data remains consistent and traceable across integrations
• Partner with technical teams on integrations among Salesforce, Oracle, NetSuite, Gr4vy, GoCardless, OneSource, Snowflake, GetPaid, MuleSoft, and Oracle Integration Cloud
• Support migration from legacy NetSuite Order-to-Cash capabilities to the Salesforce and Oracle ecosystem while maintaining business continuity

Product Manager, Order-to-Cash

Events

• Lead end-to-end planning and execution of global conferences, trade shows, exhibits, and experiential events
• Manage integrated timelines, production schedules, and deliverables across multiple concurrent programs
• Oversee venues, registration, signage, transportation, staffing, and on-site execution
• Ensure event elements align with brand standards and strategic objectives
• Manage branding programs across physical and digital event environments
• Coordinate and track 300+ event assets across vendors and stakeholders
• Partner with creative, production, marketing, sponsorship, sales, and revenue teams
• Design floor plans, space utilization, attendee flow, networking, social programming, and experiential activations
• Develop sponsor branding and activation opportunities and support incremental revenue streams
• Design attendee journeys for VIP, executive, partner, and general attendee programs
• Implement engagement strategies including gamification and interactive elements
• Develop event-based enablement tools and messaging for field teams
• Build engagement opportunities that drive measurable business outcomes and deal acceleration
• Act as central project lead across internal teams, executives, vendors, and external partners
• Maintain project plans, timelines, and communication workflows
• Provide leadership updates on progress, risks, and performance
• Source, negotiate, and manage vendors; develop event budgets; review contracts, timelines, and invoices
• Develop scalable processes and systems to improve execution efficiency
• Conduct post-event analysis of success, attendee feedback, and ROI

Events Manager

Solutions Engineer

• Serve as the technical expert across Kaseya’s security portfolio, including Email Security, Microsoft 365 Defense, SIEM/MDR, and User-Based Security
• Conduct deep-dive technical discoveries and deliver customized, scenario-based product demonstrations aligned with client threat profiles
• Partner with Account Executives to design robust, multi-layered security and compliance frameworks tailored to client environments
• Help clients align their security posture with HIPAA, PCI-DSS, NIST, and CMMC using Kaseya’s compliance and auditing tools
• Provide post-sale technical consulting, assisting with deployment strategies, threat detection configurations, and ongoing security optimization
• Collaborate with Product Management to advocate for feature enhancements based on threat intelligence and customer feedback

• Support a broad range of corporate tax functions, including tax provision, compliance, and planning
• Manage and/or assist in preparing quarterly and annual tax provisions under ASC 740 and related financial reporting
• Prepare and review reconciliations of tax-related general ledger accounts
• Oversee and coordinate U.S. federal, state, and international tax returns and non-income and informational filings with external service providers
• Support preparation and review of tax return workpapers aligned with financial reporting
• Review state income tax apportionment calculations, state filings, and select pro forma federal returns prepared by external advisors
• Calculate and prepare quarterly federal and state estimated tax payments
• Maintain and manage the global tax compliance calendar with third-party providers
• Partner with external advisors on the annual R&D tax credit study, including data collection, analysis, and coordination with internal stakeholders
• Partner with finance, legal, and external advisors to drive efficient tax operations and informed decision-making

Product Manager, Salesforce

Product Manager, Order-to-Cash

Events Manager

Solutions Engineer

Tax Manager