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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales experience and effective communication skills while managing customer relationships through CRM tools. Proactively engages in customer outreach and follows up to ensure satisfaction and generate new business opportunities.
Highest-signal resume keywords
Sales ExperienceStrong Communication SkillsNegotiation SkillsCustomer Management ToolsProactive Customer Outreach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
TeamworkInitiativeDeterminationProactive AttitudeMotivation
Tools & Technologies
CRM
Industry Keywords
Consultative SalesCustomer Portfolio ManagementPost-Sales Follow-UpProposal AnalysisQuality Processes
About the role
Key responsibilities & impact- Serve customers clearly and objectively, seeking to understand their needs and generate consultative sales
- Receive and analyze proposals, offering a complete portfolio tailored to the customer’s segment
- Prepare quotes and offer the complete product mix in alignment with the Sales Consultant
- Offer discounts and promotions in accordance with the company’s commercial policy and in alignment with the Sales Consultant
- Attach proposals and quotes to the CRM, recording the entire negotiation
- Keep the CRM updated with information and generate a customer relationship history
- Manage the customer portfolio in the CRM, qualifying customers according to their segment and opportunities
- Report delivery, pricing, deadlines, credit, or authorization-related issues to the Sales Consultant and Manager
- Organize daily activities and targets
- Update customer records and request documentation from customers
- Register new customers and open support tickets in the current system
- Conduct post-sales follow-up to assess customer satisfaction and generate new business
- Prospect for new customers through outbound calls and register them as leads in the CRM
- Become familiar with PQI and PQF quality processes and support the team
Requirements
What you’ll need- High school diploma
- Currently pursuing a higher education degree is a plus
- Sales experience in any industry
- Strong communication skills
- Negotiation skills
- Proactive customer outreach
- Teamwork
- Ability to use customer management tools
- Initiative and determination
- Proactive attitude
- Motivation, positive energy, and engagement
Benefits
Comp & perks- Medical insurance (Unimed) and dental insurance (Dental Uni)
- Pet health insurance
- Wellhub (formerly Gympass)
- Workplace exercise program
- Clube Gazeta
- Environment with opportunities for professional development
- Quality of life programs
- Birthday gift card
- Meal vouchers
- Food allowance
- Transportation allowance, in accordance with the law
- Brasil Convênios
- On-site parking
- Childcare assistance (for children up to 5 years and 11 months old)
- Maternity and paternity kit
- 8-hour workday, with the option to adjust start and end times between 7:30 a.m. and 6:00 p.m.
- Hybrid work arrangement (4 days on-site and 1 day working from home)
- Corporate University
- Education and language scholarship program
- Life insurance — no employee contribution
- Profit-Sharing Program