Katch

Analyst

• Complete investigations to determine subrogation potential
• Review and investigate claims platforms to determine coverage eligibility and plan information (20%)
• Enter missing case details into the case management system (55%)
• Review documentation to ensure consistent case setup (15%)
• Contact external customers by phone and email to solicit additional case information (8%)
• Enter daily results into the production tracker (2%)
• Use accident details, state and federal compliance policies, reimbursement policies, and contract compliance to complete investigations
• Prepare subrogation files for the Recovery Specialist team

Investigations Analyst