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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business requirements elicitation, documentation, and validation within supply chain and document management contexts. Proficient in developing use cases, process flow diagrams, and managing both pro-code and low-code applications, with a strong focus on digital transformation and innovation.
Highest-signal resume keywords
Business Requirements ElicitationOracle APEX Application DevelopmentSQL Query Creation and ReviewPower BI Reporting and DashboardingLow-Code Application Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Extraction and AnalysisProcess Flow Diagram DevelopmentUser Acceptance Testing (UAT)Requirement Traceability MatricesApplication Lifecycle Management (ALM)Troubleshooting and Problem-SolvingDigital TransformationAutomation ToolsDatabase ManagementDocumentation Authoring
Soft Skills
Strong Written and Verbal CommunicationDetail-OrientedCustomer-Focused ApproachAnalytical and Conceptual ThinkingAbility to Work Independently
Tools & Technologies
Oracle APEXPower BIDocuSignAmazon BusinessCority GreenstoneOptroDatabricksClaudeMicrosoft Copilot StudioSingle Sign-On Protocols
Industry Keywords
Supply Chain ManagementDocument ManagementVendor SourcingProcurementEnterprise GovernanceComplianceChange ManagementDigital TransformationInnovation MindsetSaaS Applications
Tech Stack
Tools & technologiesOracleSQL.NET
About the role
Key responsibilities & impact- Elicit, document, and validate business requirements related to supply chain and document management activities
- Identify pain points and prioritize innovation and digital transformation opportunities based on business value, feasibility, and risk
- Develop use cases, process flow diagrams, and functional specifications for enhancements or implementations
- Partner with business units, IT, records management, legal, and compliance teams
- Facilitate workshops, interviews, and Joint Application Design (JAD) sessions
- Serve as a liaison between end users and technical development teams throughout the project lifecycle
- Develop and execute test plans, test cases, and User Acceptance Test (UAT) scripts
- Coordinate user acceptance testing and track defects through resolution
- Assist with data migration planning, validation, and cutover activities
- Author business process documentation, quick reference cards, user guides, and training materials
- Deliver end-user training and provide post-implementation support
- Maintain requirement traceability matrices and project documentation artifacts
- Analyze and improve business processes using low-code automation tools
- Translate business requirements into scalable, supportable, and governed solutions
- Evaluate innovative approaches through targeted proofs of concept and recommend practical improvements
- Review existing automations and applications for performance, maintainability, and compliance
- Provide technical guidance and mentoring to citizen developers and solution owners
- Work with IT leadership, architects, security, database, document management, and compliance teams
- Support cutover coordination, issue resolution, and organizational change management activities
- Participate in governance, planning, and operational review meetings
- Contribute to documentation, standards, and operational procedures
- Support Oracle APEX, .NET, DocuSign, Amazon Business, Cority Greenstone, and Optro applications
Requirements
What you’ll need- Bachelor's degree in Information Systems, Computer Science, or equivalent experience
- 5+ years of experience administering or supporting pro-code and low-code applications in an enterprise environment
- Proficient in data extraction and analysis; well versed in SQL query creation and review with a solid understanding of database relationships
- Experience authoring and supporting Power BI reports and dashboards
- Working knowledge of Single Sign-On and identity management protocols: Entra ID, SCIM, OAuth, OIDC (OpenID Connect), and SAML
- Ability to write, develop, and manage Oracle APEX applications
- Knowledge of application lifecycle management (ALM) for low-code platforms
- Strong troubleshooting and problem-solving skills
- Analytical and conceptual thinking skills, with the ability to identify opportunities for innovation and digital transformation and translate business customer needs into practical process and technology improvements
- Supply chain and document management domain experience preferred
- Working knowledge of supplier management, vendor sourcing, competitive bidding (RFI/RFQ/RFP), and procurement preferred
- Working knowledge of document management concepts such as MDR, document numbering and coding, revision control, document status codes, transmittals, and distribution matrices preferred
- Experience with Oracle and SQL Server databases preferred
- Experience supporting SaaS applications such as DocuSign, Amazon Business, Cority Greenstone, and Optro preferred
- Familiarity with AI-assisted automation tools such as Databricks, Claude, or Microsoft Copilot Studio preferred
- Experience in a business process analyst or hybrid IT/business role preferred
- Understanding of enterprise governance, compliance, and change management practices preferred
- Strong written and verbal communication skills
- Ability to work independently while coordinating across multiple teams
- Detail-oriented with a strong focus on quality, governance, and sustainability, combined with an innovation mindset and a customer-focused approach to continuous improvement and digital transformation
- Proven ability to support both pro-code and low-code solutions in a controlled enterprise environment