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Technical Writer
Keeper Security, Inc.. Research and write technical content about cybersecurity, identity security, privileged access management, password security, non-human identities and related technologies .
Tech Stack
Tools & technologiesCyber SecurityWordPress
About the role
Key responsibilities & impact- Research and write technical content about cybersecurity, identity security, privileged access management, password security, non-human identities and related technologies
- Create product one-pagers, datasheets, solution briefs, comparison guides, white papers, blog posts and website content
- Develop educational content about industry trends, security risks, compliance requirements, best practices and emerging technologies
- Translate complex technical concepts into clear, accurate and audience-appropriate messaging
- Partner with Product Marketing and Product Management to understand product functionality, use cases, benefits and differentiators
- Work with Engineering and subject matter experts to validate technical accuracy and ensure content reflects current product capabilities
- Develop content for technical and business audiences, including security leaders, IT administrators, DevOps teams, developers, compliance professionals, partners and end users
- Review and update existing content to ensure it remains accurate, current, consistent and aligned with Keeper’s messaging
- Create content that clearly explains technical workflows, architecture, integrations, implementation considerations and customer benefits
- Collaborate with SEO to develop search-informed content briefs and optimize content for relevant audiences and search intent
- Maintain consistent terminology, tone, style and product naming across all technical content
- Interview internal subject matter experts and turn technical discussions into polished, structured content
- Manage multiple content projects simultaneously from research and outlining through review, revisions and publication
- Stay current on cybersecurity trends, industry terminology, compliance requirements and emerging technologies
Requirements
What you’ll need- 5+ years of experience in technical writing, content marketing, product marketing or a related field
- Experience writing about technical products, software, cybersecurity, SaaS or enterprise technology
- Ability to understand complex technical information and explain it clearly to different audiences
- Strong research, interviewing, writing and editing skills
- Experience creating structured content such as product documentation, technical briefs, datasheets, solution briefs or product pages
- Ability to collaborate effectively with engineers, product managers, marketers and other subject matter experts
- Strong attention to detail and commitment to technical accuracy
- Ability to multitask and be a self-starter
- Ability to check all technical material for consistency and accuracy
- Experience managing multiple projects and incorporating feedback from several stakeholders
- Ability to work independently, take ownership of assignments and meet deadlines
- Ability to prioritize and execute tasks in a fast-paced environment
- Experience with cybersecurity, identity and access management, privileged access management, password management or compliance (preferred)
- Familiarity with content management systems, preferably WordPress (preferred)
Benefits
Comp & perks- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401k (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
- Above market annual bonuses
- 100% remote position from select locations
- Opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area