Head of Market Research

Keller Executive Search International

. Own market research delivery end to end for client projects, from scoping through to a finished, decision-ready output .

Posted 9/24/2026full-timeRemote • South AfricaLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in full-cycle market research, including quantitative and qualitative methodologies, while effectively utilizing AI tools and managing research teams. Capable of designing and delivering decision-ready outputs with strong attention to quality and stakeholder communication.

Highest-signal resume keywords

Market Research ExperienceFull-Cycle Quantitative And Qualitative MethodologyAI Tools UtilizationPeople-Management And MentoringResearch Project Design And Analysis

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Market ResearchSurvey DesignData AnalysisStatistical Analysis (SPSS)Fieldwork (CATI/F2F/Online)Focus Group ModerationPythonSQLExcelLow-Code/BI Tools

Soft Skills

Strong Written EnglishPresentation SkillsMentoring

Tools & Technologies

AI ToolsDashboardsResearch Templates

Certifications & Qualifications

Relevant Tertiary QualificationPostgraduate Qualification (Nice To Have)

Industry Keywords

Market Research ConsultancyMulti-Client ExposureIndependent Research PracticeResearch StandardsDepartmental Processes

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Own market research delivery end to end for client projects, from scoping through to a finished, decision-ready output
Personally design, field, analyse, and report on research projects using full-cycle quantitative and qualitative methods
Establish and maintain departmental processes, templates, and documentation
Bring AI tools into research workflows and build basic dashboards or internal tools
Mentor and guide research staff as the team grows
Maintain research files, reference materials, and quality standards across client output
Handle ad hoc and time-sensitive research requests with strong accuracy and turnaround
Contribute to the ongoing direction and standards of the Department

Requirements

What you’ll need

8+ years of hands-on commercial market research experience, with multi-client or multi-industry exposure (agency-side or equivalent)
Demonstrated ability to run research projects personally, including designing, fielding, analysing, and reporting
Demonstrated experience building or running a department, office, or research Department, including its processes, systems, and people
Practical use of AI tools within a research workflow, together with enough technical ability (Python, SQL, or low-code/BI tools) to build a simple dashboard or internal tool independently
Full-cycle quantitative and qualitative methodology, including survey design, fieldwork (CATI/F2F/online), in-depth interviews, focus group moderation, and data analysis (Excel/SPSS)
Strong written English and the ability to present findings clearly to stakeholders and clients
Relevant tertiary qualification in research, social science, statistics, marketing, or business
Postgraduate qualification in research, psychology, statistics, or marketing is nice to have
Time spent at a boutique or independent research consultancy, or running an own research practice, is nice to have
People-management or mentoring experience is nice to have

Benefits

Comp & perks

Remote work arrangement
Paid sick leave and public holidays
Competitive salary
The challenge and opportunity of setting up and growing a new department from the ground up
A genuine path to guiding and mentoring a team as it expands
Opportunities for professional growth
Flat management structure with direct access to decision-makers
Open communication environment