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Contingent Workforce Staffing Consultant
KellyServices. Provide staffing support for a variety of positions using a consultative approach with hiring managers and candidates .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in recruitment processes, including candidate assessment, client consultation, and supplier relationship management. Proficient in using procurement technologies and managing MSP KPI and SLA performance to drive continuous improvement.
Highest-signal resume keywords
Recruitment BackgroundBeeline ExperienceMSP KPI ManagementClient Consultation SkillsInvoice Resolution Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Candidate Assessment TechniquesSourcing StrategiesProcurement TechnologiesData DocumentationMarket Rate NegotiationKPI and SLA Performance ManagementRoot Cause AnalysisSupplier OnboardingPerformance InitiativesStrategic Relationship Development
Soft Skills
Excellent Communication SkillsAttention to DetailMultitasking AbilityProblem-Solving SkillsInitiative and Decision-Making
Tools & Technologies
MS OfficeVMS ToolsBeeline Admin ConfigurationJob Posting TemplatesActivity Items
Certifications & Qualifications
Bachelor’s Degree in Business/Human ResourcesCertification in Business/Human Resources
Industry Keywords
Temporary LaborService Level ManagementCustomer Service IndustryTalent Supply ChainContinuous Improvement
About the role
Key responsibilities & impact- Provide staffing support for a variety of positions using a consultative approach with hiring managers and candidates
- Conduct consultation calls with hiring managers to assess needs and determine sourcing strategies
- Use procurement technologies to fulfill roles and move requisitions through client processes
- Provide complete information and data to the talent supply chain through documentation and consultation calls
- Monitor requisition progress and follow up
- Review resumes using candidate assessment and selection techniques and shortlist the best matches
- Support timecard and expense management, invoicing, and corrections
- Coordinate and schedule interviews
- Negotiate bill rates against current market rates
- Manage execution, market goals, competing priorities, process, technology, documentation, and client needs
- Meet KPI and SLA objectives and contribute to continuous improvement and service delivery
- Use bill-rate benchmarking and competitive bidding for customer cost containment
- Build and maintain customer and supplier relationships
- Identify service delivery issues and provide timely solutions
- Liaise with suppliers to resolve operational issues and escalate as appropriate
- Contribute client and requirement expertise to the annual supplier summit
- Use client and market data to set realistic recruiting-cycle timelines
- Work independently, take initiative, and make decisions
- Develop knowledge of procurement tools supporting KellyOCG’s MSP solution
- Support technology updates and explain new functionality to clients and suppliers
- Troubleshoot simple procurement-tool issues
Requirements
What you’ll need- 2+ years of relevant experience
- Recruitment background or equivalent
- Work experience in temporary labor, service level, and/or customer service industry
- Ability to multitask and maintain attention to detail
- Excellent communication skills in one-on-one and group settings with internal and external audiences
- Technical proficiency, including MS Office, internet, and VMS tools
- Beeline experience, including Admin Configuration, distribution lists, job posting templates/job catalogs, and Activity items
- Proven experience creating and developing strategic client and employee relationships
- Ability to manage MSP KPI and SLA performance, root cause analysis, reporting accuracy, and continuous improvement plans
- Ability to partner with AM and lead delivery improvement initiatives
- Ability to assess candidates against criteria and use program data to educate customers and suppliers and drive change
- Supply base management experience, including supplier onboarding, scorecards, and performance initiatives
- Strong verbal and written communication skills
- Process-oriented and skilled in client consultation within an MSP
- Strong invoice resolution experience in an MSP, including invoice rejection reasons and resolution process
- Bachelor’s degree or certification in Business/Human Resources or equivalent experience
Benefits
Comp & perks- Total compensation package including benefits as applicable to the position
- Benefits and perks focused on total well-being (specific offerings may vary)