TSC Consultant

KellyServices

. Provide staffing support for a variety of positions using a consultative approach with hiring managers and candidates .

Posted 11/2/2026full-timeRemote • United StatesJuniorMid-Level💰 $51,300 - $68,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in recruitment processes, including candidate assessment, relationship management, and performance monitoring within a Managed Service Provider (MSP) environment. Proficient in utilizing procurement technologies and VMS tools to enhance service delivery and operational efficiency.

Highest-signal resume keywords

Recruitment ExperienceMSP KPI ManagementBeeline ProficiencyClient Consultation SkillsInvoice Resolution Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Candidate Assessment TechniquesSourcing StrategiesData DocumentationPerformance ReportingProcurement Technology FunctionalityStrategic Relationship DevelopmentMultitaskingAttention to DetailContinuous Improvement PlansRoot Cause Analysis

Soft Skills

Excellent Communication SkillsProblem-SolvingInitiativeProcess OrientationRelationship Building

Tools & Technologies

MS OfficeVMS ToolsBeelineProcurement Technologies

Certifications & Qualifications

Bachelor’s Degree in Business/Human ResourcesCertification in Business/Human Resources

Industry Keywords

Temporary LaborService Level ManagementSupplier OnboardingKPI and SLA ObjectivesInvoice Management

About the role

Key responsibilities & impact

Provide staffing support for a variety of positions using a consultative approach with hiring managers and candidates
Conduct consultation calls with hiring managers to assess needs and determine sourcing strategies
Use procurement technologies to facilitate role fulfillment and move requisitions through client processes
Provide complete information and data to the talent supply chain through documentation and consultation calls
Monitor requisition progress and follow up
Review resumes using candidate assessment and selection techniques and shortlist qualified candidates
Support timecard, expense management, invoicing, and correction processes
Coordinate and schedule interviews
Negotiate bill rates aligned with current market rates
Manage market goals, competing priorities, Kelly processes, technology, and documentation requirements
Ensure KPI and SLA objectives are met and participate in continuous improvement and service delivery
Use bill-rate benchmarking and competitive bidding for customer cost containment
Build and maintain customer and supplier relationships
Identify service delivery issues and provide timely solutions
Liaise with suppliers to resolve operational issues and escalate as appropriate
Contribute client and requirement expertise to the annual supplier summit
Use client and market data to set realistic recruiting-cycle expectations
Work independently, take initiative, and make decisions
Develop understanding of procurement-tool functionality and capabilities supporting KellyOCG’s MSP solution
Support technology updates by explaining new functionality to clients and suppliers
Troubleshoot simple procurement-technology issues escalated by clients or suppliers

Requirements

What you’ll need

2+ years of relevant experience
Recruitment background or equivalent; work experience in temporary labor, service level, and/or customer service industry
Ability to multitask and maintain attention to detail
Excellent communication skills in one-on-one and group settings with internal and external audiences
Technical proficiency in MS Office, internet, and VMS tools
Beeline experience, including Admin Configuration, distribution lists, job posting templates/job catalogs, and Activity items
Proven experience creating and developing strategic relationships
Ability to manage MSP KPI and SLA performance, root cause analysis, reporting accuracy, and continuous improvement plans
Ability to partner with AM and lead delivery improvement initiatives
Ability to assess candidates against criteria and use program data to educate customers and suppliers and drive change
Supply base management experience, including supplier onboarding, scorecards, and performance initiatives
Strong verbal and written communication skills
Process-oriented and skilled in client consultation within an MSP
Strong invoice resolution experience in an MSP, including understanding invoice rejection reasons and resolution processes
Bachelor’s degree or certification in Business/Human Resources or equivalent experience

Benefits

Comp & perks

Total compensation package including benefits as applicable to the position
Benefits focused on total well-being