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Kemper

Adjuster

Kemper

. Investigate and resolve first and third party auto physical damage claims in a fast paced in-office setting.

Posted 11/12/2026full-timeUnited StatesJunior💰 $38,600 - $63,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in investigating and resolving auto physical damage claims while delivering exceptional customer service. Proficient in claims handling, valuation, and maintaining compliance with insurance regulations.

Highest-signal resume keywords
Claims Handling ExperienceInsurance Adjuster's LicenseCustomer Service ExcellenceInvestigation and Valuation SkillsBasic Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims IntakeClaims InvestigationExposure ValuationSettlement NegotiationStatement Taking
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationInterpersonal SkillsOrganizational SkillsTeam-Oriented Approach
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Certifications & Qualifications
Insurance Adjuster's License
Industry Keywords
Auto Physical Damage ClaimsNon-Standard Auto ClaimsCustomer ServiceClaims ResolutionMonetary Authority

About the role

Key responsibilities & impact
  • Investigate and resolve first and third party auto physical damage claims in a fast paced in-office setting.
  • Attempt immediate contact to confirm/review coverage.
  • Handle intake, investigation, valuation, establishment of exposure, and settlement of assigned claims within stipulated monetary authority.
  • Conclude assigned claims promptly, equitably, and economically within policy provisions and according to presented damages.
  • Take statements from insureds, claimants, and witnesses to investigate losses.
  • Timely and accurately reserve exposures.
  • Deliver a Best in Class Customer Service experience to internal, external, current, and prospective Kemper customers.
  • Work under direct supervision in an entry-level position.

Requirements

What you’ll need
  • High School Diploma or G.E.D required.
  • Minimum 6 months of entry level claims handling/claims intake experience is required OR 2+ year college degree can be substituted in lieu of experience.
  • Must obtain and maintain a valid insurance adjuster’s license as needed based on location and claim assignment for states that require a staff adjuster to be licensed.
  • A passion for delivering outstanding customer service to agents and customers.
  • Experience in non-standard auto a plus.
  • Excellent verbal, written, interpersonal, and organizational skills with a team-oriented approach are necessary.
  • Basic computer skills in Word, Excel, Power Point, and Outlook are essential.

Benefits

Comp & perks
  • Flexible schedules are available
  • Opportunities for personal development and professional challenge
  • Healthy work-life balance