Adjuster

Kemper

. Investigate and resolve first and third party auto physical damage claims .

Posted 10/26/2026full-timeUnited StatesJunior💰 $19 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in investigating and resolving auto physical damage claims while delivering exceptional customer service. Proficient in claims handling, including intake, investigation, and settlement processes, with a focus on accuracy and compliance with policy provisions.

Highest-signal resume keywords

Claims Handling ExperienceInsurance Adjuster's LicenseCustomer Service ExcellenceBilingual SpanishBasic Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims InvestigationClaims SettlementExposure ValuationPolicy Provisions KnowledgeAuto Physical Damage Claims

Soft Skills

Excellent Verbal CommunicationWritten Communication SkillsInterpersonal SkillsOrganizational SkillsTeam-Oriented Approach

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Certifications & Qualifications

Insurance Adjuster's License

Industry Keywords

Auto ClaimsNon-Standard AutoClaims IntakeFirst Party ClaimsThird Party Claims

About the role

Key responsibilities & impact

Investigate and resolve first and third party auto physical damage claims
Attempt immediate contact to confirm or review coverage
Handle claims in a fast-paced in-office setting under direct supervision
Intake, investigate, value, establish exposure, and settle assigned claims within stipulated monetary authority
Conclude assigned claims promptly, equitably, and economically according to policy provisions and presented damages
Take statements from insureds, claimants, and witnesses
Reserve exposures accurately and on time
Deliver best-in-class customer service to internal, external, current, and prospective customers

Requirements

What you’ll need

High School Diploma or G.E.D required
Minimum 6 months of entry level claims handling/claims intake experience is required OR 2+ year college degree can be substituted in lieu of experience
Must obtain and maintain a valid insurance adjuster’s license as needed based on location and claim assignment for states that require a staff adjuster to be licensed; McAllen and Birmingham required
A passion for delivering outstanding customer service to agents and customers
Experience in non-standard auto a plus
Excellent verbal, written, interpersonal, and organizational skills with a team-oriented approach
Basic computer skills in Word, Excel, Power Point, and Outlook
Bilingual Spanish preferred

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Paid time off (PTO)
401(k)
Healthy work-life balance
Opportunities for personal development
Professional challenge
Equal opportunity workplace