Auto Claim Adjuster – Trainee

Kemper

. Take statements from insureds, claimants, and witnesses .

Posted 10/8/2026full-timeUnited StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong investigative skills in claims processing, including evidence review and negotiation. Maintains compliance with state licensing requirements and excels in customer service and communication.

Highest-signal resume keywords

Bachelor's DegreeInsurance ExperienceClaims InvestigationCustomer Service SkillsBilingual

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ProcessingEvidence ReviewNegotiationTyping SkillsMedical Terminology Research

Soft Skills

Verbal CommunicationWritten Communication

Certifications & Qualifications

State Licensing

Industry Keywords

InsuranceClaims TrainingCoverage IssuesPerformance StandardsState Laws

About the role

Key responsibilities & impact

Take statements from insureds, claimants, and witnesses
Obtain and review evidence, reports, and medical records
Investigate losses and identify coverage issues
Negotiate settlements with claimants and claimant’s attorneys
Research state laws and medical terms
Attend Basic Claims training and other selected training programs
Travel may be required during training
Maintain required course performance, position competencies, and performance standards

Requirements

What you’ll need

Bachelor’s Degree or 1+ years of insurance experience or 3 years equivalent professional experience required
Strong customer service skills
Proficient typing/computer skills
Excellent verbal and written communication skills
Bilingual is a plus but not required
Must attend Basic Claims training and other selected training programs
Must maintain a passing average in all formal courses developed for the employee
Must maintain acceptable position-related competencies
Formal performance evaluations must result in a “Meets Expectations” or higher rating
Must fulfill state licensing requirements and pass required state licensing exams
Must comply with any state-required licensing time period

Benefits

Comp & perks

Valuable opportunities for personal development and professional challenge
Healthy work-life balance
Equal opportunity and diversity-focused workplace
Training programs and formal courses
State licensing support through required licensing exams and compliance training