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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in evaluating and resolving auto insurance claims, including strong negotiation and analytical skills. Proficient in understanding insurance policies and applicable state laws, with a commitment to timely claim resolution and effective communication.
Highest-signal resume keywords
Casualty Claim ExperienceNegotiation SkillsAnalytical SkillsInsurance Policy KnowledgeTime Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claim EvaluationSettlement NegotiationMedical Record AnalysisLiability InvestigationLarge Loss Reporting
Soft Skills
Effective CommunicationCustomer ServiceInitiativeSound JudgementDiscretion
Tools & Technologies
Microsoft Office SuiteWeb-Based Applications
Certifications & Qualifications
State Required Licensing
Industry Keywords
Auto InsuranceUM/UIM ClaimsBodily Injury ClaimsState Laws and RegulationsClaims Management
About the role
Key responsibilities & impact- Initiate thorough coverage and liability investigations.
- Draft coverage letters as appropriate.
- Evaluate and resolve moderate to severe, including fatal, bodily injury claims with prompt review and response to all demands, including time limit demands.
- Obtain and thoroughly analyze complex medical records and data.
- Research and apply applicable laws in multiple states.
- Submit timely large loss reports and referrals to home office when appropriate.
- Prepare for and deliver quality presentations of high exposure cases to upper claims management.
- Timely reserve losses and continue to monitor reserve adequacy.
- Skillfully and professionally negotiate settlements with claimants and attorneys.
- Adjust insurance policies for UM/UIM claims.
- Report to the Doral, FL, Lake Mary, FL, Birmingham, AL, Downers Grove, IL, Richardson, TX, or McAllen, TX office.
Requirements
What you’ll need- A high school diploma or equivalent is required.
- A minimum of three years of casualty claim experience in the auto insurance industry.
- Proficiency in basic computer skills including Microsoft Office Suite products and webbased applications.
- Must obtain and maintain state required licensing, where applicable.
- Initiative, sound judgement, and discretion.
- Comprehensive understanding of insurance policies and knowledge of relevant state laws and regulations governing auto insurance claims.
- Time management skills ensuring deadlines are met for claim resolution.
- Strong analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.
- Effective communication skills, both verbal and written, to interact with various stakeholders.
- Excellent customer service skills.
- Strong negotiation skills for resolving disputes and reaching agreement.
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off (PTO)
- 401k
- High-performing culture
- Opportunities for personal development and professional challenge
- Healthy work-life balance
