Casualty Adjuster – Unrepresented

Kemper

. Investigate, evaluate, and negotiate non-attorney represented injury claims with varying degrees of complexity and injury severity.

Posted 11/12/2026full-timeUnited StatesJuniorMid-Level💰 $54,800 - $91,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating and negotiating injury claims, with a strong understanding of insurance policies and relevant state laws. Proficient in analyzing claim information and effectively communicating with stakeholders to facilitate resolution.

Highest-signal resume keywords

Claims Handling ExperienceInsurance Policy KnowledgeAnalytical SkillsNegotiation SkillsEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationDamage AssessmentStatutory InterpretationMedical Record ReviewCoverage Verification

Soft Skills

InitiativeSound JudgementDiscretionTime ManagementCustomer Service

Tools & Technologies

Microsoft Office SuiteWeb-Based Applications

Certifications & Qualifications

State Licensing

Industry Keywords

Auto Insurance ClaimsLiabilityInjury ClaimsProperty Damage ClaimsClaim Resolution

About the role

Key responsibilities & impact

Investigate, evaluate, and negotiate non-attorney represented injury claims with varying degrees of complexity and injury severity.
Conduct investigations of unrepresented casualty, physical, and property damage claims using investigative tools and department procedures.
Develop strategies to identify and resolve coverage, liability, injury, and property damage claims.
Conduct injury-specific research and interpret statutory provisions and case law relating to claimed injuries.
Review medical records, bills, and other information to determine general and special damages.
Develop and maintain rapport with claimants and insureds, informing them about the claim process and resolution options.
Examine policy provisions, endorsements, and other records to verify coverage and make financial decisions within authority limits.
Document claim progression and set bodily injury reserves.
Collaborate with various departments to move claims toward final resolution.
Perform other duties as assigned.

Requirements

What you’ll need

A high school diploma or equivalent is required.
A minimum of two years of claims handling experience.
Proficiency with basic computer skills including Microsoft Office Suite products and web-based applications.
Must obtain and maintain state licensing, where applicable.
Initiative, sound judgement, and discretion.
Comprehensive understanding of insurance policies and knowledge of relevant state laws and regulations governing auto insurance claims.
Time management skills ensuring deadlines are met for claim resolution.
Strong analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.
Effective communication skills, both verbal and written, to interact with various stakeholders.
Excellent customer service skills.
Strong negotiation skills are crucial for resolving disputes and reaching agreements.

Benefits

Comp & perks

Personal development opportunities
Professional challenge
Healthy work-life balance
Equal opportunity workplace
Diversity, equity, and inclusion initiatives