Commercial Casualty Adjuster

Kemper

. Conduct investigation of varying complexity, including policy language and limits, and bodily injury claims utilizing investigative tools, based on claims and state regulatory guidelines and procedures established by the department.

Posted 10/13/2026full-timeUnited StatesMid-LevelSenior💰 $70,000 - $117,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting investigations of bodily injury claims, developing negotiation strategies, and ensuring compliance with state regulations. Proficient in analyzing insurance policies and effectively communicating with stakeholders to achieve claim resolutions.

Highest-signal resume keywords

Casualty Claim ExperienceInsurance Policy AnalysisNegotiation SkillsAnalytical SkillsEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bodily Injury Claims InvestigationCoverage and Liability AssessmentSettlement Strategy DevelopmentClaims DocumentationTime Management

Soft Skills

InitiativeSound JudgementDiscretionCustomer Service

Tools & Technologies

Microsoft Office SuiteWeb Based Applications

Certifications & Qualifications

State Required Licensing

Industry Keywords

Auto InsuranceState Laws and RegulationsClaims ResolutionLegal ProceedingsMediation

About the role

Key responsibilities & impact

Conduct investigation of varying complexity, including policy language and limits, and bodily injury claims utilizing investigative tools, based on claims and state regulatory guidelines and procedures established by the department.
Develop a comprehensive strategy to identify and resolve coverage, liability, injury, and property damage, efficiently and accurately.
Examine all provisions, endorsements and complex legal relationships of the claim policy and other records to verify applicable insurance coverage and make financial decisions within authority limits.
Develop and implement negotiation strategies when communicating settlement related information to insureds, claimants, attorneys, body shop personnel, medical providers, and other parties.
Attend depositions/mediation/arbitration/pre-trials/trials and all other legal proceedings, when needed.
Conduct analyses of represented bodily injury claims, research and interpret injury related statutory provisions and case law, examine points of impact and extent of damage relative to the injury claimed, access prior injury information, obtain release documentation and medical reports, conduct injury-specific research, document treatment history, and develop a comprehensive settlement strategy.
Thoroughly document the progression of each claim and set bodily injury reserves ensuring an accurate and organized record.
Act as mentor and provide staff training.
Collaborate with various departments to efficiently move claims toward final resolution.
Perform other duties as assigned.

Requirements

What you’ll need

A high school diploma or equivalent is required.
A minimum of three years casualty claim experience in the auto insurance industry.
Proficiency in basic computer skills including Microsoft Office Suite products and web based applications.
Must obtain and maintain state required licensing, where applicable.
Initiative, sound judgement, and discretion
Comprehensive understanding of insurance policies and knowledge relevant state laws and regulations governing auto insurance claims.
Time management skills ensuring deadlines are met for claim resolution.
Strong analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.
Effective communication skills, both verbal and written, to interact with various stakeholders.
Excellent customer service skills.
Excellent negotiation skills for resolving disputes and reaching agreements

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
PTO
401k