Commercial Casualty Adjuster

Kemper

. Conduct investigations of varying complexity, including policy language and limits, and bodily injury claims using investigative tools and department guidelines.

Posted 10/13/2026full-timeUnited StatesMid-LevelSenior💰 $70,000 - $117,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting investigations and analyzing bodily injury claims within the auto insurance industry, while effectively negotiating and collaborating with various stakeholders to achieve claim resolution. Proficient in understanding insurance policies and relevant state laws, ensuring compliance and sound decision-making.

Highest-signal resume keywords

Casualty Claim ExperienceNegotiation SkillsAnalytical SkillsInsurance Policy KnowledgeEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigation TechniquesClaim AnalysisSettlement Strategy DevelopmentPolicy ExaminationBodily Injury Reserves Management

Soft Skills

InitiativeSound JudgementDiscretionTime ManagementCustomer Service

Tools & Technologies

Microsoft Office SuiteWeb Based Applications

Certifications & Qualifications

State Required Licensing

Industry Keywords

Auto InsuranceCoverage IssuesLiability AssessmentLegal ProceedingsStatutory Provisions

About the role

Key responsibilities & impact

Conduct investigations of varying complexity, including policy language and limits, and bodily injury claims using investigative tools and department guidelines.
Develop strategies to identify and resolve coverage, liability, injury, and property damage issues efficiently and accurately.
Examine policy provisions, endorsements, legal relationships, and records to verify coverage and make financial decisions within authority limits.
Develop and implement negotiation strategies with insureds, claimants, attorneys, body shop personnel, medical providers, and other parties.
Attend depositions, mediations, arbitrations, pre-trials, trials, and other legal proceedings when needed.
Analyze represented bodily injury claims, research statutory provisions and case law, examine damage relative to claimed injuries, obtain medical reports and releases, document treatment history, and develop settlement strategies.
Document claim progression and set bodily injury reserves.
Mentor and provide staff training.
Collaborate with various departments to move claims toward final resolution.
Perform other duties as assigned.

Requirements

What you’ll need

A high school diploma or equivalent is required.
A minimum of three years casualty claim experience in the auto insurance industry.
Proficiency in basic computer skills including Microsoft Office Suite products and web based applications.
Must obtain and maintain state required licensing, where applicable.
Initiative, sound judgement, and discretion.
Comprehensive understanding of insurance policies and knowledge relevant state laws and regulations governing auto insurance claims.
Time management skills ensuring deadlines are met for claim resolution.
Strong analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.
Effective communication skills, both verbal and written, to interact with various stakeholders.
Excellent customer service skills.
Excellent negotiation skills for resolving disputes and reaching agreements.

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Paid time off (PTO)
401(k)