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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, portfolio management, and Agile methodologies, with a strong focus on process improvement and operational performance measurement. Proficient in developing dashboards and facilitating change management initiatives to enhance organizational effectiveness.
Highest-signal resume keywords
Business AnalysisPortfolio ManagementAgile MethodologiesProcess MappingLean Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisValue Stream MappingRoot Cause AnalysisContinuous Improvement FacilitationDashboard Development
Soft Skills
Analytical SkillsFacilitation SkillsCommunication SkillsStakeholder Management
Tools & Technologies
Microsoft ExcelPowerPointMicrosoft 365JiraServiceNowPower BI
Certifications & Qualifications
Six Sigma Green BeltSix Sigma Black BeltProsci Change Management
Industry Keywords
Lean Portfolio ManagementSAFeScrumKanbanOrganizational Transformation
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Partner with technology teams to understand needs, document requirements, and translate opportunities into actionable improvement initiatives.
- Assess organizational performance, team workflows, and delivery practices to identify opportunities to improve flow, reduce waste, and increase business value.
- Facilitate process mapping, value stream mapping, workflow analysis, retrospectives, problem-solving sessions, and continuous improvement workshops.
- Support Portfolio Management initiatives by improving planning, prioritization, and delivery practices.
- Develop dashboards and reports measuring operational performance, value delivery, and organizational health.
- Analyze trends and performance metrics to provide actionable insights and recommendations.
- Create executive dashboards, presentations, communications, training materials, job aids, FAQs, and reference guides.
- Partner with Scrum Masters to pilot, evaluate, and scale Agile ways of working.
- Support change management activities and measure organizational readiness and adoption.
- Build partnerships across business, technology, PMO, and transformation teams.
- Facilitate meetings, document decisions, track improvement initiatives, and support leadership reviews.
Requirements
What you’ll need- Bachelor’s degree in business, Information Systems, Project Management, Organizational Development, or related field.
- At least 5 years of experience in business analysis, portfolio management, PMO, Agile, or organizational transformation.
- Strong analytical, facilitation, communication, and stakeholder management skills.
- Experience developing dashboards, reports, executive presentations, and training materials.
- Experience applying lean techniques, including process mapping, value stream mapping, root cause analysis, and continuous improvement facilitation.
- Proficiency with Microsoft Excel, PowerPoint, Microsoft 365, Jira, and ServiceNow.
- Experience with Lean Portfolio Management, SAFe, Scrum, or Kanban is required.
- Experience with Power BI and Organizational Change Management (Prosci or similar) is preferred.
- Six Sigma green or blackbelt desired.
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- PTO
- 401k