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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing technical programs within a SaaS environment, utilizing Agile/Scrum methodologies to facilitate project delivery and enhance team efficiency. Proficient in stakeholder communication and risk management, ensuring alignment across cross-functional teams and timely execution of program goals.
Highest-signal resume keywords
Agile/Scrum MethodologiesProgram ManagementJira ProficiencyRemote Team CoordinationStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementAgile MethodologiesScrum FacilitationRisk ManagementProject SchedulingPerformance MonitoringData AnalysisProblem-SolvingContinuous Improvement
Soft Skills
Communication SkillsOrganizational SkillsAttention to DetailRelationship BuildingAdaptability
Tools & Technologies
JiraConfluenceExcel
Certifications & Qualifications
Program Management CertificationAgile Methodology Certification
Industry Keywords
SaaS EnvironmentTechnical ProgramsCross-Functional CollaborationRemote Development Teams
About the role
Key responsibilities & impact- Lead the planning, coordination, and execution of multiple technical programs supporting Kenect's AI platform
- Partner with engineering teams, leadership, and cross-functional stakeholders to establish program goals, define deliverables, and maintain clear timelines and expectations
- Organize and facilitate Agile/Scrum ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
- Proactively identify and remove blockers, resolve challenges, and help development teams maintain momentum and meet delivery commitments
- Develop and maintain program plans, project schedules, milestones, and success metrics
- Identify program risks, dependencies, and potential delays, implementing proactive mitigation strategies
- Support fully remote development teams across locations and time zones
- Utilize Jira, Confluence, and Excel to track deliverables, maintain documentation, monitor performance, and provide reporting
- Establish and continuously improve program management processes, Agile practices, and documentation standards
- Coordinate competing priorities and cross-functional dependencies
- Communicate program status, milestones, risks, and changes to leadership and stakeholders
- Drive continuous improvement by identifying opportunities to streamline workflows, improve team efficiency, and strengthen program delivery
Requirements
What you’ll need- 5+ years of experience working within a product or technology organization, including experience in a SaaS environment
- Proven experience managing technical programs or projects, preferably supporting software development or engineering teams
- Strong understanding of Agile/Scrum methodologies, with hands-on experience facilitating sprint ceremonies and supporting sprint-based software delivery
- Experience working with fully remote or distributed teams
- Proficiency with Jira, including boards, sprints, epics, and reporting; Confluence for documentation and collaboration; and Excel for tracking and analysis
- Demonstrated ability to manage multiple programs, competing priorities, timelines, and cross-functional dependencies
- Strong problem-solving and analytical skills
- Excellent written and verbal communication skills, with the ability to clearly communicate technical information, program updates, and business priorities to diverse audiences
- Ability to influence stakeholders, build relationships, and drive results without direct authority
- Strong organizational skills, attention to detail, and a proactive approach to planning, execution, and continuous improvement
- Comfortable navigating ambiguity, adapting to changing priorities, and taking ownership of outcomes in a fast-paced environment
- Bachelor's degree in a related field or equivalent relevant experience
- Advanced degree or professional certifications in program management or Agile methodologies are a plus
Benefits
Comp & perks- Health, Dental, Vision, Life & Disability Insurance
- Your birthday is a paid day off
- Onsite gym
- Breakroom full of snacks and drinks
- Convenient location next to freeway entrance/exit
