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Luxury Travel Consultant
Kensington Tours. Respond to inbound leads from prospective travellers, repeat clients, referrals and travel partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative sales and client relationship management, with a strong focus on delivering personalized travel experiences and achieving revenue targets. Possesses excellent communication skills and the ability to build trust with clients while managing multiple projects effectively.
Highest-signal resume keywords
Consultative Sales ExperienceClient Relationship ManagementHigh-Value Sales ClosingLuxury Product SalesEmotional Intelligence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategyRevenue Target AchievementItinerary DesignProposal PresentationClient Issue Resolution
Soft Skills
Strong Listening SkillsPolished Communication StyleEmotional IntelligenceOrganizational SkillsPersistence
Tools & Technologies
Video Conferencing ToolsCRM Software
Industry Keywords
Luxury TravelNorth American ClienteleHigh-Value ProductsTravel ExperienceClient Engagement
About the role
Key responsibilities & impact- Respond to inbound leads from prospective travellers, repeat clients, referrals and travel partners
- Conduct discovery conversations to understand client interests, expectations, lifestyle and budget
- Design personalized itineraries with product and in-destination teams
- Present high-value proposals, use storytelling and close sales
- Address objections with value-focused solutions
- Own client relationships from initial enquiry through consultation, proposal, close, preparation, travel and return home
- Serve as the primary trusted advisor and coordinate handoffs between sales, operations and destination partners
- Resolve client issues with internal and in-destination partners while keeping clients informed
- Meet and exceed individual revenue targets
- Deliver a high-touch, white-glove experience that builds repeat business and referrals
- Maintain relationships beyond the first booking and identify future travel opportunities
- Collaborate with Destination Experts and Sales Directors in Canada and the United States
- Build expertise in assigned destinations and products
Requirements
What you’ll need- 5+ years of professional sales and/or client relationship experience, including a minimum of 3 years in consultative, relationship-based sales
- Experience working with North American clientele and/or North American companies
- Successful track record of achieving or exceeding individual revenue targets and closing high-value sales
- Prior experience selling luxury or other high-value products and services
- First-hand living and travel experience, with ability to speak confidently about destinations, cultures and experiences
- Professional spoken and written English
- Strong ownership and accountability for the client experience
- Sound judgment and composure when resolving complex or time-sensitive client issues
- Strong listening and emotional intelligence skills
- Ability to establish credibility and build trust over phone and/or email
- Polished, warm and persuasive communication style
- Persistence in working toward commitment and overcoming objections
- Strong organizational and follow-through skills while managing multiple clients and trips
- Discipline and comfort working independently in a remote environment while connected virtually to the team
- Legal right to work in Ireland without sponsorship
- Must work exclusively from Ireland
- Reliable high-speed internet connection and a quiet, professional space for client video and phone calls
- Flexibility to work weekends, evening shifts and statutory holidays
Benefits
Comp & perks- Competitive local base salary plus uncapped commission based on individual sales performance
- Paid time off in line with local norms and laws
- Structured four-week onboarding program covering brand history, sales process, proprietary CRM system, product portfolio and destinations
- Trips to experience destinations and the Kensington product first-hand
- IATA card for personal travel discounts and industry access
- Ongoing mentorship and coaching
- Company actively promotes from within
- Opportunity to build a personal client portfolio with increasing earning potential