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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing social media programs and corporate communications, with a strong focus on content creation, editorial management, and audience engagement. Proficient in translating complex information into accessible content while maintaining brand consistency across various platforms.
Highest-signal resume keywords
Social Media ManagementContent CreationEditorial Calendar ManagementStrong Writing and Editing SkillsResearch and Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content Workflow ManagementPress Release DraftingBlog Post WritingInfographic DevelopmentNewsletter Content CreationSocial Media Performance AnalysisAudience Engagement StrategiesTechnical WritingProject ManagementB2B Marketing
Soft Skills
CollaborationOrganizational SkillsAttention to DetailCuriosityCommunication
Tools & Technologies
OktopostWistiaYouTubeSocial Media PlatformsContent Management Systems
Industry Keywords
Public RelationsCorporate CommunicationsCybersecuritySaaSB2B Technology
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Draft and edit press releases, blog posts, infographics, award submissions, executive materials, newsletter content, and other external communications
- Support media relations, including briefing materials, media inquiries, interview logistics, and stakeholder and agency follow-up
- Coordinate communications assets and supporting materials with internal teams and external creative resources
- Support the awards program by researching opportunities, gathering inputs, coordinating approvals, and supporting submissions
- Manage the corporate blog editorial calendar and publishing workflow
- Manage the Source newsletter editorial calendar, content, contributions, reviews, approvals, and publication
- Support global social media strategies to increase brand awareness, audience growth, engagement, and share of voice
- Manage social content planning, publishing, channel activity, and community engagement
- Develop social content covering company news, product launches, market developments, executive perspectives, and technical topics
- Research social, industry, and cultural trends
- Manage social publishing, employee advocacy, video distribution, and performance reporting using Oktopost, Wistia, YouTube, and related platforms
- Develop social content for executives and subject matter experts
- Monitor social media performance, audience engagement, and content trends and recommend optimization opportunities
- Support and scale employee advocacy initiatives
- Develop social toolkits, suggested messaging, and supporting assets
- Partner with Brand, Communications, Field and Events, Product Marketing, Demand Generation, and Creative teams
- Support social amplification for announcements, research, events, webinars, product launches, and other brand moments
- Maintain brand and messaging consistency across communications and advocacy programs
Requirements
What you’ll need- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, or a related field
- 3+ years of experience managing social media programs for B2B technology, cybersecurity, SaaS, or another complex industry
- Strong writing and editing skills across corporate communications, social media, blogs, newsletters, and executive materials
- Strong understanding of major social media platforms and evolving social trends, audience behaviors, and content formats
- Experience managing editorial calendars, content workflows, approvals, and multiple concurrent projects
- Strong research skills and curiosity about cybersecurity, technology, media, and the broader business landscape
- Ability to translate complex or technical information into clear, accessible content for different audiences and channels
- Strong organizational and project management skills with careful attention to detail
- Ability to collaborate with internal stakeholders, executives, subject matter experts, creative teams, and external agency partners
- Ability to interpret basic communications and social media performance data and use insights to recommend improvements
- Applicants must be legally authorized to work in the United States
Benefits
Comp & perks- Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule); subject to change
- Comprehensive benefit coverage globally
- Paid parental leave
- Comprehensive adoption and fertility support
- Competitive time off globally
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees
- DIVERSE Commitment
- The Keyfactor Alliance Program to support DEIB efforts
- Wellbeing resources
- Wellness allowance
- Mindfulness app free membership
- Wellness Wednesdays
- Global Volunteer Day
- Company non-profit matching
- 3 volunteer days off
- Monthly Talent development and Cross Functional meetings to support professional development
- Regular All Hands meetings followed by group gatherings