Keyfactor

Communications

• Draft and edit press releases, blog posts, infographics, award submissions, executive materials, newsletter content, and other external communications
• Support media relations, including briefing materials, media inquiries, interview logistics, and stakeholder and agency follow-up
• Coordinate communications assets and supporting materials with internal teams and external creative resources
• Support the awards program by researching opportunities, gathering inputs, coordinating approvals, and supporting submissions
• Manage the corporate blog editorial calendar and publishing workflow
• Manage the Source newsletter editorial calendar, content, contributions, reviews, approvals, and publication
• Support global social media strategies to increase brand awareness, audience growth, engagement, and share of voice
• Manage social content planning, publishing, channel activity, and community engagement
• Develop social content covering company news, product launches, market developments, executive perspectives, and technical topics
• Research social, industry, and cultural trends
• Manage social publishing, employee advocacy, video distribution, and performance reporting using Oktopost, Wistia, YouTube, and related platforms
• Develop social content for executives and subject matter experts
• Monitor social media performance, audience engagement, and content trends and recommend optimization opportunities
• Support and scale employee advocacy initiatives
• Develop social toolkits, suggested messaging, and supporting assets
• Partner with Brand, Communications, Field and Events, Product Marketing, Demand Generation, and Creative teams
• Support social amplification for announcements, research, events, webinars, product launches, and other brand moments
• Maintain brand and messaging consistency across communications and advocacy programs

Corporate Communications Specialist

Product Marketing

• Shape the strategy for Keyfactor’s core solutions, defining priority buyers, use cases, market requirements, growth opportunities, and measures of success.
• Partner with Product leadership throughout the product development lifecycle, using customer research, market evidence, and commercial insight to influence roadmap priorities and investment decisions.
• Maintain deep fluency in the competitive landscape, market shifts, and relevant technology and regulatory trends, and translate them into positioning, messaging, and go-to-market decisions.
• Develop differentiated positioning and messaging that makes complex technical capabilities relevant to enterprise buyers and connects individual products to the Keyfactor Trust Control Plane.
• Lead go-to-market strategy for new products, capabilities, and offers, including validation, pricing and packaging input, launch planning, field readiness, adoption, and post-launch optimization.
• Drive field readiness, equipping Sales and partners to lead outcome-based conversations, differentiate Keyfactor, and navigate complex enterprise buying processes.
• Monitor pipeline, adoption, win rates, launch performance, and competitive outcomes, using the results to identify barriers, recommend action, and improve performance.
• Build and develop a high-performing product marketing team with strong customer orientation, market fluency, product partnership, commercial judgment, and accountability.
• Report to the Vice President of Product & Customer Marketing.
• Serve as a strategic counterpart to Product and GTM leadership.

Director, Product Marketing

Engineer

• Lead the technical design and execution of complex customer solutions and deployments
• Assess technical feasibility, architecture, risks, dependencies, and integration requirements across customer environments
• Troubleshoot and resolve complex technical and deployment challenges, partnering with Product and Engineering as needed
• Serve as a senior technical resource and escalation point for challenging customer engagements
• Develop and contribute to reusable reference architectures, integration patterns, tools, and technical best practices
• Identify recurring technical challenges in the field and collaborate with Product, Engineering, and delivery teams to develop scalable solutions
• Translate customer requirements and field insights into actionable product feedback and technical recommendations
• Provide technical guidance throughout the customer lifecycle, from late-stage presales through implementation and production deployment
• Serve as a trusted technical advisor to customers and cross-functional stakeholders
• Mentor and provide technical guidance to FDEs and other technical team members
• Contribute to improvements in deployment consistency, scalability, and customer time-to-value
• Collaborate across Professional Services, Sales Engineering, Product, and Engineering to improve the overall customer experience
• Travel approximately 25%

Senior Forward Deployed Engineer

Solutions Engineer

• Lead technical discussions with key clients, understand requirements and challenges, and provide advanced technical solutions aligned with business objectives.
• Drive solution development for key accounts, tailoring technically robust solutions to customer needs.
• Provide advanced technical guidance to internal teams and clients as a subject matter expert.
• Contribute to strategic sales initiatives using product knowledge and customer understanding.
• Collaborate with product management, engineering, and other teams to align customer requirements with product capabilities.
• Monitor industry trends, emerging technologies, and competitor offerings; provide product enhancement and innovation recommendations.
• Act as a trusted technical advisor and build strong client relationships.
• Mentor and coach junior team members.
• Participate in product testing and provide actionable feedback to improve product quality and user experience.

Senior Solutions Engineer

Account Executive

• Drive revenue growth through expansion deals within strategic customer accounts
• Identify and close upsell and cross-sell opportunities
• Deepen customer relationships and deliver tailored solutions with internal teams
• Proactively align additional products or services with customer needs
• Maintain relationships with key account stakeholders to foster trust and retention
• Maintain deep knowledge of account initiatives, organizational structure, decision processes, and budgeting
• Create strategic account plans covering expansion and renewal opportunities
• Collaborate with product, marketing, and customer success teams on customized solutions and expansion-deal execution
• Monitor account performance and expansion pipeline
• Report on sales forecasts, revenue targets, and account health metrics
• Lead contract negotiations for upsell and cross-sell deals
• Escalate issues to maintain customer satisfaction and minimize churn risks
• Advise customers on Keyfactor products, packaging, and appropriate licensing entitlements
• Monitor industry trends, competitor activity, and market changes

Strategic Account Executive

• Leverage advanced sales techniques and market analysis to maximize revenue and achieve sales targets across the region
• Contribute to contract negotiations
• Deliver reliable forecasts and accurate territory reporting
• Collaborate with marketing to build the go-to-market (GTM) strategy
• Manage pipeline over long sales cycles
• Develop new accounts and maintain successful long-term relationships with key decision-makers up to and including the C-level
• Contribute to product, market, and competitor knowledge
• Participate in events and tradeshows
• Maintain commitment to the company’s sales processes, values, and target visions

Enterprise Sales Account Executive

Sales

• Leverage advanced sales techniques and market analysis to maximize regional revenue and achieve sales targets
• Understand and contribute to contract negotiations
• Deliver reliable forecasts and accurate territory reporting
• Collaborate with marketing to build the go-to-market strategy
• Manage pipeline over long sales cycles
• Develop new accounts and maintain successful long-term relationships with key decision-makers up to and including the C-level
• Contribute to product, market, and competitor knowledge
• Participate in events and tradeshows
• Maintain commitment to the company’s sales processes, values, and target visions

Regional Sales Director

Manager

• Develop and lead partner training programs on Keyfactor solutions, services, and best practices
• Design and deliver training covering products, services, positioning, and competitive advantages
• Create and curate presentations, webinars, and product guides tailored to partner segments
• Define, track, and analyze KPIs evaluating partner enablement effectiveness
• Report partner performance and enablement impact to management
• Build relationships with global partners as primary contact and technical champion
• Support partners, address technical questions, anticipate obstacles, and map solutions
• Lead project transitions from statement of work to kickoff and from partner delivery to Keyfactor Support/Customer Success handoff
• Handle partner inquiries, concerns, and escalations
• Collaborate with sales to write partner statements of work and define business goals
• Reduce time to value through structured project playbooks
• Collaborate with sales and global service teams to help partners scope and deliver Keyfactor projects
• Lead cross-functional meetings to align business priorities and messaging to partners

Principal Partner Enablement Manager

Recruitment

• Manage full-cycle recruitment for assigned entry- and mid-level positions
• Partner with hiring managers to understand hiring needs and develop recruiting strategies
• Provide hiring process updates to hiring managers
• Source, screen, and advance qualified candidates through the recruitment lifecycle
• Deliver an exceptional candidate experience
• Prepare employment offers, coordinate approvals, and facilitate offer acceptance
• Coordinate interview scheduling, background checks, offer documentation, and pre-employment activities
• Maintain accurate requisitions, candidate records, and recruiting activity in the ATS
• Support reporting, documentation, process administration, and onboarding coordination
• Support employer branding through recruiting campaigns, social media, career fairs, networking events, and talent attraction activities
• Build and maintain talent pipelines through proactive sourcing, networking, employee referrals, and community engagement
• Identify opportunities to improve recruiting processes and operational efficiency
• Participate in talent acquisition projects and stay current on recruiting trends, sourcing strategies, and recruiting technologies

Talent Acquisition Associate

Full-stack Engineer

• Develop and maintain software applications, implementing features and ensuring code quality
• Collaborate with team members to design and troubleshoot complex solutions
• Design, implement, and maintain software features and functionality
• Conduct code reviews, pull requests and ensure adherence to coding standards
• Work closely with other engineers and cross-functional teams to solve complex problems
• Contribute to the improvement of software development processes and practices
• Identify and resolve technical issues and performance bottlenecks
• Provide guidance and support to junior engineers
• Work closely with the Quality Assurance teams and participate in QA efforts when needed
• Participate in internal and external product support when needed
• Contribute to technical documentation and project reports
• Engage in Agile ceremonies and contribute to iterative development processes

Senior Software Engineer

• Contribute to contract negotiations
• Deliver reliable forecasts and accurate territory reporting
• Collaborate with marketing to build the go-to-market strategy
• Manage pipeline over long sales cycles
• Develop new accounts and maintain successful long-term relationships with key decision-makers up to and including the C-level
• Contribute to product, market, and competitor knowledge
• Participate in events and tradeshows
• Maintain commitment to the company’s sales processes, values, and target visions
• Leverage advanced sales techniques and market analysis to maximize revenue and achieve sales targets across the financial services region