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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in partner training program development and delivery, with a strong focus on technical solutions and best practices. Capable of analyzing partner performance metrics and fostering relationships with global partners to drive project success.
Highest-signal resume keywords
Partner Training Program DevelopmentTechnical TroubleshootingActive Directory Certificate ServicesPublic-Key Infrastructure (PKI)Advanced Scripting Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Windows Server Operating SystemsUnix/Linux ProficiencySQL ScriptingPowerShell ScriptingKerberos Protocol KnowledgeOAuth Authentication KnowledgeEJBCA Product Stack KnowledgeNetworking FundamentalsTechnical Sales EnablementProblem-Solving Skills
Soft Skills
Consultation SkillsTime ManagementPrioritization SkillsRelationship BuildingInfluencing Skills
Tools & Technologies
Microsoft 365Active Directory Federation ServicesProject PlaybooksWebinarsPresentations
Industry Keywords
IT Domain ExpertiseEnterprise IT EnvironmentsPartner EnablementService DeliveryConsulting
Tech Stack
Tools & technologiesLinuxSQLUnix
About the role
Key responsibilities & impact- Develop and lead partner training programs on Keyfactor solutions, services, and best practices
- Design and deliver training covering products, services, positioning, and competitive advantages
- Create and curate presentations, webinars, and product guides tailored to partner segments
- Define, track, and analyze KPIs evaluating partner enablement effectiveness
- Report partner performance and enablement impact to management
- Build relationships with global partners as primary contact and technical champion
- Support partners, address technical questions, anticipate obstacles, and map solutions
- Lead project transitions from statement of work to kickoff and from partner delivery to Keyfactor Support/Customer Success handoff
- Handle partner inquiries, concerns, and escalations
- Collaborate with sales to write partner statements of work and define business goals
- Reduce time to value through structured project playbooks
- Collaborate with sales and global service teams to help partners scope and deliver Keyfactor projects
- Lead cross-functional meetings to align business priorities and messaging to partners
Requirements
What you’ll need- Bachelor’s degree or equivalent experience in Computer Science, Information Technology, or related field; or equivalent experience
- Profound expertise in a specific IT domain or technology stack
- Mastery of industry trends, company-specific strategies, and future-oriented innovations
- Capability to influence and drive significant organizational initiatives
- Experience in large enterprise IT environments via services delivery, consulting, or technical sales enablement
- Strong consultation skills with customers, partners, and other external stakeholders
- Proficiency with Windows Server operating systems
- Proficient understanding of core networking and infrastructure fundamentals
- Advanced technical troubleshooting and problem-solving skills
- Effective time management and prioritization skills with complex partner deployments
- Proficient knowledge of Active Directory Certificate Services and Active Directory Federation Services
- Proficiency with Unix/Linux
- Advanced scripting development using Microsoft tools such as SQL and PowerShell
- Willingness to learn new product stacks, technologies, and APIs as needed
- Proficiency with Public-Key Infrastructure (PKI), digital certificates, and cryptography
- Proficiency with Microsoft 365
- Proficient knowledge of Kerberos protocol and OAuth authentication
- Proficient knowledge of EJBCA product stack
Benefits
Comp & perks- Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule); benefit subject to change
- Comprehensive benefit coverage globally
- Paid parental leave
- Comprehensive adoption and fertility support
- Competitive time off globally
- Employee-focused ambassadors via Key Contributors & Culture Committees
- DIVERSE Commitment supporting inclusion and diversity
- Keyfactor Alliance Program supporting DEIB efforts
- Wellbeing resources
- Wellness allowance
- Free mindfulness app membership
- Wellness Wednesdays
- Global Volunteer Day
- Company non-profit matching
- 3 volunteer days off
- Monthly Talent development and Cross Functional meetings supporting professional development
- Regular All Hands meetings followed by group gatherings
