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Tech Stack
Tools & technologiesAWSAzureCloudDNSFirewallsGoogle Cloud Platform
About the role
Key responsibilities & impact- Lead technical discussions with key clients, understand requirements and challenges, and provide advanced technical solutions aligned with business objectives.
- Drive solution development for key accounts, tailoring technically robust solutions to customer needs.
- Provide advanced technical guidance to internal teams and clients as a subject matter expert.
- Contribute to strategic sales initiatives using product knowledge and customer understanding.
- Collaborate with product management, engineering, and other teams to align customer requirements with product capabilities.
- Monitor industry trends, emerging technologies, and competitor offerings; provide product enhancement and innovation recommendations.
- Act as a trusted technical advisor and build strong client relationships.
- Mentor and coach junior team members.
- Participate in product testing and provide actionable feedback to improve product quality and user experience.
Requirements
What you’ll need- Bachelor's degree or equivalent experience.
- Extensive experience leading technical discussions and solution development for key accounts.
- Demonstrated ability to contribute to strategic sales initiatives and mentor junior team members.
- Strategic thinking to contribute to sales strategies and initiatives.
- Mentorship skills to support junior team members.
- Adaptability to evolving market dynamics and customer needs.
- Ability to independently drive large onsite and virtual customer meetings, develop recommended architecture, and document deployment roadmaps.
- Familiarity with enterprise software, identity and security solutions, and networking fundamentals including Exchange, Active Directory, PKI, Digital Certificates, DNS, Firewalls, Load Balancers, Azure, AWS, and GCP.
- Security certifications such as CISSP are a plus.
- Experience with cloud-based environments such as Azure, AWS, and/or Google Cloud.
- Applicants must be legally authorized to work in the United States.
- Willingness to travel up to 25%.
Benefits
Comp & perks- Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Paid Parental Leave is available to new parents; in the U.S., generous paid parental leave, comprehensive adoption and fertility support.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment supporting a more inclusive and diverse future.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings followed by group gatherings.