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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in gathering and analyzing business and system requirements, optimizing product lifecycle management, and coordinating cross-functional teams for successful product rollouts. Proficient in using AI tools for documentation and analysis, with strong communication skills tailored to diverse stakeholders.
Highest-signal resume keywords
Product Lifecycle ManagementAgile MethodologiesData Quality StandardsJira and Confluence ProficiencyAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisProcess MappingData Flow DiagramsKPI TrackingWorkflow OptimizationTesting ProceduresCatalogue ManagementPricing GovernanceAutomation OpportunitiesUser Story Creation
Soft Skills
Strong Communication SkillsDetail-Oriented MindsetOrganizational SkillsProblem-SolvingTime Management
Tools & Technologies
AI ToolsSalesforceNetsuitePower BITableau
Certifications & Qualifications
Business Analysis CertificationFamiliarity with BABOKFamiliarity with BPMN
Industry Keywords
Product OperationsProgramme ManagementSaaSB2B Enterprise TechnologyAutomotive Sector
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Gather, analyse, and document business and system requirements for product catalogue, SKU, and pricing configuration
- Challenge current-state assumptions and explore future-state options
- Liaise between the Product Operations team, Enterprise Applications team, and business stakeholders
- Roll out market-specific catalogue configurations while ensuring consistency with Keyloop standards
- Coordinate price book and lifecycle management for new products and regional market launches
- Support testing and acceptance of catalogue and pricing changes and help close defects
- Analyse product and pricing processes to identify gaps, inefficiencies, and automation or optimisation opportunities
- Optimise processes across catalogue management, pricing governance, and quote-to-cash systems
- Create epics, user stories, use cases, process maps, and data flow diagrams
- Assist with test cases and testing procedures for new or updated configurations
- Develop and maintain user manuals, system documentation, and training materials
- Define and enforce data quality standards
- Run regular data health checks, identify anomalies, and drive remediation
- Document programme processes, decisions, and operating models in Confluence
- Communicate product and pricing changes, impacts, timelines, and training requirements to stakeholders
- Work closely with a dedicated Project Manager and Product Operations Specialist to deliver change
Requirements
What you’ll need- 2–4 years of experience in Product Operations, Programme Management or Business Analysis within a software development environment
- Demonstrable experience supporting multi-market product rollouts or large cross-functional programmes
- Demonstrable experience actively using AI tools day-to-day, such as Copilot or Claude, to speed up analysis/documentation
- Knowledge of product lifecycle management and software development processes, including Agile methodologies
- Strong analytical skills with experience defining and tracking programme KPIs and operational metrics
- Proficiency with workflow and collaboration tools such as Jira and Confluence, or similar
- Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and seniority levels
- Proactive, detail-oriented mindset focused on execution, problem-solving, and pace
- Strong organisational and time-management skills, with the ability to handle multiple workstreams across markets simultaneously
- Familiarity with CRM systems such as Salesforce, billing systems such as Netsuite, and product configuration/pricing/quoting tooling (preferred/desirable)
- Exposure to the automotive, SaaS, or B2B enterprise technology sectors (preferred/desirable)
- Business analysis certification or familiarity with industry-standard frameworks such as BABOK and BPMN (preferred/desirable)
- Familiarity with data visualisation tools such as Power BI and Tableau (preferred/desirable)
- Proven ability to work effectively with global, multi-cultural, cross-functional stakeholders (preferred/desirable)
- Experience working with hub or regional operating models across multiple geographies (preferred/desirable)
- No academic qualifications required; selection is based on experience and potential
Benefits
Comp & perks- Training and support to try new things, adapt to changes, and explore different paths
- Career development opportunities and investment in employee development
- Inclusive work environment and culture
- Performance-based pay and benefits
- Equal opportunity employer
- AI tools and training to boost creativity and productivity