Enrollment Advisor

Keypath Education

. Facilitate prospective students through the application process for their university of choice .

Posted 9/18/2026full-timeRemote • Illinois • United StatesJuniorMid-Level💰 $65,000 - $72,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in guiding prospective students through the admissions process while effectively utilizing CRM systems and achieving sales targets. Proficient in communication and critical thinking, with a strong understanding of the higher education sector.

Highest-signal resume keywords

Bachelor's DegreeSales ExperienceCRM SystemsMicrosoft Office SuiteHigher Education Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ExperienceCRM SystemsMicrosoft Office SuiteCritical ThinkingDecision-MakingProblem-SolvingPlanning ProcessesCustomer Service

Soft Skills

Excellent Communication SkillsGoal-OrientedSelf-MotivatedTeam PlayerAttention to Detail

Industry Keywords

Higher EducationCollege AdmissionsRecruitment ExperienceOutbound Call Center

About the role

Key responsibilities & impact

Facilitate prospective students through the application process for their university of choice
Uncover prospective students’ needs and objectives through interviews
Help students determine whether a program or university is a suitable fit
Support students through admissions and registration to ensure requirements and deadlines are met
Communicate with prospective students by phone, email, and text
Follow departmental and management guidelines for lead management and CRM status progression
Provide consultative support from lead through program start
Track student progress and communications in the database
Achieve daily metrics for calls, speed to lead, talk time, and applications
Provide feedback on lead quality, quantity, and trends

Requirements

What you’ll need

Bachelor’s degree required
2-3 years of sales experience, preferably in an outbound call center
Demonstrated critical thinking, decision-making, and problem-solving skills
General knowledge of higher education and/or college admissions and recruitment experience preferred
Technically proficient
Excellent written and verbal communication skills
Goal-oriented with demonstrated ability to meet sales targets
Supervisory management skills and ability to oversee delegated tasks
Proven ability to provide training and explain processes and procedures
Knowledge of planning processes and issues
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
Experience with CRM systems preferred
Self-motivated and proactive
Able to multitask
Strong attention to detail
Customer service skills
Team player
Understanding of the higher education and post-secondary education sector preferred
Suitable home workspace with a flat surface, unobstructed Wi-Fi, internet speed of at least 25 Mbps download and 3 Mbps upload, power outlet, quiet space, and good lighting

Benefits

Comp & perks

Remote, hybrid, and flexible work options
Medical, vision, and dental insurance plans
Employee Assistance Program (EAP)
Mental health and well-being support programs
Quarterly $75 Remote Work Stipend
Tuition reimbursement
Professional development programs
401(k) retirement contributions and company matching
Paid leave policies
Company-supported life and AD&D insurance
Short-term and long-term disability coverage
Inclusive parental leave programs