Student Enrolment Advisor

Keypath Education

. Connect with prospective students who have expressed interest in education programs .

Posted 10/14/2026full-timeRemote • AustraliaEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen with a proven track record of meeting KPIs and targets while providing exceptional service. Capable of building relationships and guiding prospective students through the enrolment process in a fast-paced, purpose-led environment.

Highest-signal resume keywords

Sales ExperienceKPI AchievementRelationship BuildingCRM ManagementHigher Education Exposure

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Outbound CallingPipeline ManagementApplication TrackingData AccuracyConsultative Approach

Soft Skills

Self-MotivatedAttention to DetailAdaptabilityTeam CollaborationExceptional Service

Tools & Technologies

CRM SoftwareLive Chat PlatformsEmail Communication

Certifications & Qualifications

Full Working Rights in AustraliaPolice Check (Preferred)

Industry Keywords

Higher EducationEnrolment TargetsProspective StudentsCustomer Data Management

About the role

Key responsibilities & impact

Connect with prospective students who have expressed interest in education programs
Make at least 4 hours of outbound calls daily and handle inbound inquiries about programs and applications
Respond to student queries via live chat and encourage phone conversations
Guide prospective students through decision-making to select suitable courses
Provide timely and accurate advice by phone, email, and web chat
Create personalised pathways for potential students using a consultative approach
Transform inquiries into successful enrolments and achieve enrolment targets
Track student progress and manage the pipeline
Follow up on incomplete applications and send deadline reminders
Update and maintain accurate CRM records
Join daily team huddles to share best practices and align on enrolment goals
Work independently and adapt the approach without relying on scripts
Collaborate with a supportive team focused on connection, learning, and growth

Requirements

What you’ll need

Proven experience in a sales role
Self-motivated and mission-driven
Natural relationship-building abilities
Proven track record of meeting KPIs or targets while delivering exceptional service across the pipeline
Attention to detail and ability to maintain accurate customer data
Ability to thrive in a fast-paced, purpose-led environment
Exposure to higher education is advantageous
Reliable internet connection and comfortable home workspace
Must reside in Australia
Must have full working rights in Australia
Preferred applicants may be required to complete a police check and other pre-employment checks
Full-time availability for 38 hours per week, Monday to Friday, 9am–7pm on a rotating roster, AEST/AEDST

Benefits

Comp & perks

Competitive base salary and commission package tailored to experience
Flexible work arrangements: remote, office, or hybrid
Comprehensive online remote training
Full remote work setup including internet allowance
Paid mental health days
Comprehensive wellbeing support tools, including Toolkits for Digital Health and Mental Health support
Internal Academies for career and skill development, including the People Leader's Academy
Heavily discounted Master’s degrees from university partners
Access to LinkedIn Learning
Career progression opportunities
Supportive remote onboarding
Two weeks of shadowing with an experienced Student Enrolment Advisor
Ongoing support and training from the Team Leader and dedicated Sales Training team