Account Relationship Manager

Keystone

. Communicate the value Keystone brings to customers and ensure those values are delivered and realized .

Posted 9/29/2026full-timeRensselaer • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in agricultural sales, customer relationship management, and strategic account planning. Proficient in utilizing technology platforms to enhance customer engagement and drive profitability.

Highest-signal resume keywords

Agricultural Sales ExperienceCustomer Relationship ManagementAccount PlanningAnalytical SkillsMS Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Crop Production KnowledgeBasic AgronomicsSales Volume AchievementProfit Margin CalculationProduct Portfolio Understanding

Soft Skills

Strong Communication SkillsOrganizational SkillsDecision-Making AbilityInterpersonal SkillsCustomer Service Orientation

Tools & Technologies

Keystone ConnectAGx PlatformStrategic Account Profile SheetsTechnological Tools

Certifications & Qualifications

Bachelor's Degree in Agricultural-Related Field

Industry Keywords

AgronomyGrainEnergySwine & Animal NutritionGo-To-Market Strategy

About the role

Key responsibilities & impact

Communicate the value Keystone brings to customers and ensure those values are delivered and realized
Serve as the farmer's trusted business partner and primary resource for current and future technologies via Keystone's Elite AGx and Connect platform
Gain in-depth knowledge of assigned customers' initiatives, goals, strategies, business drivers, and buying practices through regular interaction
Use AGx, Connect, and other tools to help customers interpret information and make sound recommendations
Ask questions to understand customer strategy and adapt offerings to customer goals
Develop Customer Account Plans and review them with Sales Lead, Regional Director, and Operational team
Identify, evaluate, and respond to key business issues while providing service to assigned accounts
Detail, position, and sell Keystone products and services through on-farm calls, telephone calls, text messaging, and other formats
Set and achieve sales volumes, profit margins, and other goals for assigned accounts
Maintain account and sales call records via Keystone Connect and Strategic Account Profile Sheets
Communicate daily with Location Manager and Operations regarding account progress, service, issues, and opportunities
Cooperate with decision makers and operational individuals across Grain, Agronomy, Energy, and Swine & Animal Nutrition businesses
Provide customer service, act as a primary customer contact, and resolve customer issues and complaints
Develop work habits supporting the organization's go-to-market strategy and communicate strategy changes to stakeholders

Requirements

What you’ll need

1-3 years of relevant ag sales experience
Basic understanding of crop production, including basic agronomics
Strong written, verbal and interpersonal communication skills, including the ability to build and maintain successful business relationships
Excellent organizational skills and ability to work well within strict time frames, despite numerous interruptions
Ability to learn diverse product portfolios, margin expectations and deliver profitability to company and farmer-owners
Strong analytical skills and ability to accurately calculate information
Ability to work independently and make appropriate decisions
Willingness to work the hours necessary to be successful and travel as needed
Proficient with MS Office suite and company-specific software; ability to understand and utilize additional technological tools and resources
Bachelor's degree in an agricultural-related field is preferred; or a combination of education and/or experience