Clinical Supply Systems Associate

Keywords Studios

. Provide day-to-day support for IRT/RTSM platforms, especially e-CTS and IWRS, including functionality, configuration, changes, and issue resolution.

Posted 10/13/2026full-timeIndianapolis • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting IRT/RTSM platforms and clinical supply chain processes, with a strong focus on SQL for data analysis and system troubleshooting. Proficient in collaborating with stakeholders to define requirements and ensure compliance with regulatory standards.

Highest-signal resume keywords

IRT/RTSM Platform SupportStructured Query Language (SQL)Computer System Validation (CSV)Application Lifecycle Management (ALM)AWS Glue Data Integration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IRT/RTSM PlatformsSQLData AnalysisETL ProcessesClinical Supply ChainRegulatory ComplianceRequirements DocumentationSystem TestingTroubleshootingLogistics Processes

Soft Skills

CollaborationCommunicationProblem-SolvingContinuous LearningKnowledge Sharing

Tools & Technologies

E-CTSIWRSSAPALM ToolsClinical Trial Management Systems

Industry Keywords

GxP ComplianceDrug-Development LifecycleClinical TrialsSupply PlanningChange Management

Tech Stack

Tools & technologies

AWSERPETLSQL

About the role

Key responsibilities & impact

Provide day-to-day support for IRT/RTSM platforms, especially e-CTS and IWRS, including functionality, configuration, changes, and issue resolution.
Support clinical trial material distribution and logistics processes.
Investigate system and data issues, identify root causes, and help resolve problems using SQL or database query tools.
Review high-level solution designs and confirm alignment with business requirements.
Define, clarify, and document functional and non-functional requirements with business stakeholders.
Explain business requirements to project team members for solution architecture, detailed designs, requirements documentation, and test plans.
Apply knowledge of automated clinical inventory methods when troubleshooting supply and system issues.
Assist with investigating data integration issues involving e-CTS, CT-WIN, SAP, and AWS Glue.
Review requirements, test cases, and test scenarios in ALM to support system testing and quality.
Follow CSV, GxP, quality, and change-management processes for regulated clinical systems.
Collaborate with colleagues and contribute to knowledge sharing, continuous learning, and process improvement.

Requirements

What you’ll need

Minimum of 1 year experience with systems supporting Clinical Supply Chain including but not limited to IRT/RTSM, Supply Planning, ERP, or Distribution/logistics.
Understanding of Structured Query Language (SQL).
Minimum Bachelor’s in IT, Computer Science/Engineering, Information systems, or a related STEM field.
Experience with IRT/RTSM platforms, especially e-CTS and IWRS.
Understanding of system integrations and data movement, including ETL processes using AWS Glue.
Knowledge of Computer System Validation (CSV) and GxP compliance principles.
Experience using Application Lifecycle Management (ALM) tools.
Understanding of clinical supply chain, drug-development lifecycle, clinical trials, regulatory and quality requirements.
Ability to analyze system and data issues, identify root causes, translate business needs into technical requirements, and communicate findings and recommendations.

Benefits

Comp & perks

Medical, dental & vision benefits
Paid time off (including sick & select holidays)
401(k) enrollment with 3% employer matching