Technical Services Lead

Khloud

. Manage product specification updates for finished goods, ingredients, and packaging.

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $105,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing product specifications, nutrition labeling, and shelf-life studies while effectively coordinating cross-functional projects and vendor relationships. Proficient in utilizing nutrition software and adhering to FDA labeling rules and food safety standards.

Highest-signal resume keywords

Bachelor's Degree In Food ScienceNutrition Facts Panel DevelopmentProject Management SkillsExperience With FDA Labeling RulesKnowledge Of HACCP And GMPs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Specification ManagementBatch Sheet DevelopmentNutrient Data AnalysisShelf-Life Study CoordinationSupplier Documentation ManagementExcel Data AnalysisNutrition Software ProficiencyIngredient SetupQuality And Regulatory ReviewTechnical Project Management

Soft Skills

Cross-Functional CollaborationStrong Communication SkillsOrganizational SkillsProblem-Solving AbilitiesVendor Relationship Management

Tools & Technologies

GenesisFood Label MakerNutrition Labeling SoftwareTracking SystemsSample Tracking Systems

Industry Keywords

Food R&DCPGAllergen ControlShelf-Life StudiesCommercialization SupportSupplier Quality DocumentationHACCPGMPsSQFBRC

About the role

Key responsibilities & impact

Manage product specification updates for finished goods, ingredients, and packaging.
Build and maintain batch sheets from approved formulas for pilot runs, plant trials, and production, scaled to each co-manufacturer's batch size and equipment.
Set up products and Nutrition Facts panels in nutrition labeling software, compile nutrient data, run calculations, and route panels through Quality and Regulatory review.
Set up new ingredients by collecting specification sheets, allergen and nutrition data, certifications, and supplier documents, and entering them into tracking systems.
Handle document requests from customers, retailers, and internal teams.
Create and maintain FAQ documents covering product, ingredient, and process questions.
Manage material requests for bench, pilot, and plant work.
Handle and track supplier, internal team, and retailer sample requests through delivery.
Support materials readiness before trial runs, including supplier document requests and co-manufacturer communication.
Coordinate trial sample logistics, including pulling, labeling, shipping, and tracking samples.
Run shelf-life studies, including pull schedules, weekly tastings, sample storage, retained samples, and timepoint logging.
Analyze shelf-life data and support shelf-life recommendations.
Coordinate consumer testing logistics, including sample preparation, shipping, and questionnaire setup.
Manage vendor relationships for ingredients, outside labs, and service providers.
Project-manage external supplier work, including custom ingredient development and supplier-led trials.
Set timelines, track deliverables, and report project status to R&D leadership.
Partner with the Director of Commercialization to inform R&D project timelines.
Work cross-functionally with R&D, Quality, Regulatory, Procurement, co-manufacturers, and suppliers.
Serve as an individual contributor with no direct reports.

Requirements

What you’ll need

Bachelor's degree in Food Science, Nutrition, Chemistry, or a related field.
3–6 years in food R&D, technical services, product documentation, or commercialization support in CPG.
Hands-on experience writing and maintaining specifications.
Experience building Nutrition Facts panels with nutrition software such as Genesis or Food Label Maker.
Working knowledge of FDA labeling rules.
Experience building batch sheets and scaling formulas to production batch sizes.
Experience setting up new ingredients and collecting supplier documentation, including specs, allergen statements, and certifications.
Experience organizing shelf-life studies and analyzing data in Excel.
Strong project management skills for tracking supplier projects, sample requests, and material orders.
Working knowledge of HACCP, GMPs, SQF or BRC, and allergen control.
Preferred: experience with popcorn, baked or fried snacks.
Preferred: experience with high protein or better-for-you products.
Preferred: experience building technical project management processes in an emerging, high-growth company.
Preferred: experience in supplier quality documentation management.
Ability to work remotely in the United States and travel regularly to co-manufacturers, pilot plants, production facilities, and suppliers.

Benefits

Comp & perks

Remote work
Travel opportunities, approximately 10–20%
Occasional visits to pilot plants and production facilities
PPE provided/required for facility visits