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Commercial Sales Representative
Killingsworth Environmental. Prospect, qualify, and generate sales within the company’s established service area.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales prospecting, lead qualification, and customer relationship management, with a strong ability to communicate technical solutions effectively. Proven track record of meeting sales targets and providing exceptional customer service in the pest control industry.
Highest-signal resume keywords
Sales ProspectingCRM ExperiencePest Control Industry KnowledgeLead QualificationCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesLead ManagementSales QuotesContract CompletionDatabase ManagementWindows-Based Computer SkillsTechnical Solution PresentationCustomer Feedback EvaluationSales Productivity TargetsCold Calling
Soft Skills
Creative Problem SolvingTime ManagementPrioritizationEffective CommunicationActive Listening
Tools & Technologies
CRM SoftwarePestpacLead Management System
Certifications & Qualifications
High School DiplomaBachelor's Degree in Business (Preferred)
Industry Keywords
Direct Consumer SalesPest ManagementCustomer ServiceSales SupportRevenue Opportunities
About the role
Key responsibilities & impact- Prospect, qualify, and generate sales within the company’s established service area.
- Call and visit prospects to identify contacts, qualify leads, and drive them through the sales pipeline.
- Respond to phone and email requests from potential and existing commercial customers.
- Place outbound calls to previous customers and make cold calls to generate leads and new business.
- Coordinate with Sales Administration to complete sales quotes and contracts.
- Partner with the Branch Manager and Technical team to present SMART solutions.
- Maintain current customer relationships and identify upsell or upgrade opportunities.
- Evaluate customer feedback and adjust sales techniques as needed.
- Meet and exceed sales and productivity targets.
- Update the lead management system for sold and unsold quotes and forward information to the appropriate branch.
- Complete follow-up calls and record activity in the lead management system.
- Identify revenue opportunities within customers’ communities through communications, programs, and other activities.
- Provide excellent customer service to new and current customers.
- Assist Accounting with collections and keep customer payment methods up to date.
- Contribute to a positive team environment and strong team morale.
- Perform other duties as assigned.
Requirements
What you’ll need- High School Diploma or equivalent, bachelor’s degree in business preferred.
- 2 years of sales or sales support role.
- Experience with direct consumer sales and pest management preferred.
- Experience maintaining information in a CRM is required; Pestpac experience preferred.
- Previous experience working in a database and Windows-based computer environment.
- Speaks clearly on the phone and writes routine reports and correspondence.
- Comfortable with presenting information.
- Ability to explain a technical solution to a non-technical audience.
- Creative problem solver.
- Ability to learn and retain a high level of pest control industry knowledge through online, field, and classroom training.
- Strong time management, prioritization, and planning skills.
- Ability to gather and analyze information skillfully.
- Ability to use reason when dealing with emotional topics.
- Ability to accurately diagnose the level of interest from each prospect or customer.
- Ability to speak clearly and persuasively in positive or negative situations.
- Ability to listen and get clarification.