Client Executive

Kinatico

. Manage a key portfolio of Enterprise accounts to deliver exceptional customer satisfaction .

Posted 10/19/2026full-timeRemote • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Enterprise accounts and delivering exceptional customer satisfaction through effective relationship-building and conflict resolution. Proficient in utilizing Salesforce for sales activity tracking and pipeline management while leveraging technology to enhance customer interactions.

Highest-signal resume keywords

Software Sales ExperiencePresentation SkillsWorkforce Compliance Management SolutionsSalesforce ProficiencyRelationship-Building Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Target ManagementContract ManagementCustomer Conflict ResolutionSales Activity RecordingForecastingReportingLead QualificationDigital PresentationPipeline HygieneProduct Feedback Collection

Soft Skills

Listening SkillsNegotiation SkillsPersistenceFocus on QualityAbility to Work Independently

Tools & Technologies

SalesforceAI ToolsDigital Platforms

Industry Keywords

Workforce ComplianceHCM SoftwareHR ExperienceRecruitment ExperienceSafety Experience

About the role

Key responsibilities & impact

Manage a key portfolio of Enterprise accounts to deliver exceptional customer satisfaction
Develop positive relationships with direct and indirect client contacts at all business levels
Act as the point of contact for customers’ individual requirements and business issues
Resolve customer conflicts and provide timely solutions
Nurture allocated leads and prospective customers from qualification to close
Present and demonstrate Kinatico solutions through digital platforms or face to face where required
Record sales activity in Salesforce and maintain pipeline hygiene, forecasting, and reporting
Work with the Customer team to resolve non-sales-related customer issues
Collect product feedback and deliver it to the Product group
Use approved AI tools to surface insights from customer interactions
Work with Marketing and the manager to devise and execute targeted marketing campaigns
Attend and represent Kinatico at sales and networking events to generate leads

Requirements

What you’ll need

Significant software sales and presentation experience
Significant workforce compliance management solutions experience, ideally with workforce compliance or HCM software
Track record of managing predetermined sales targets and contract requirements
Excellent presentation, relationship-building, listening, and negotiation skills
Familiarity with and liking for technology
Ability to work independently and within a collaborative team
Persistence and focus on quality
HR, recruitment, or safety experience is an advantage

Benefits

Comp & perks

Flexible working; employees can work wherever they are in Australia
Regular development conversations and room to own your career path
Purpose-led mission focused on safer and more compliant workplaces
Stability of an ASX-listed organisation with the energy of a high-growth Reg-Tech business