Client Implementation Manager

Kindercare

. Lead new site and program launches from kickoff through post-opening support .

Posted 10/28/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and program launches, ensuring effective communication and stakeholder alignment. Proficient in financial management, contract execution, and organizational policy implementation.

Highest-signal resume keywords

Client Relationship ManagementProgram Launch ManagementFinancial ManagementStrong Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business ManagementContract ManagementB2B Relationship ManagementPolicy ImplementationTime Management

Soft Skills

Interpersonal SkillsAdaptabilityIntegrityProfessionalismProblem-Solving

Tools & Technologies

Microsoft OfficeWordExcelPowerPoint

Industry Keywords

Childcare IndustryClient SatisfactionProgram GrowthStakeholder AlignmentRFP Management

About the role

Key responsibilities & impact

Lead new site and program launches from kickoff through post-opening support
Manage implementation timelines, financial details, contracts, reporting, billing coordination, and key deliverables
Build trusted client partnerships and provide proactive guidance
Support client satisfaction, retention, renewals, and program growth
Manage contracts for new sites, renewals, expansions, and alternative funding programs
Partner with Sales, Legal, Finance, and Operations on RFPs and new business opportunities
Connect clients with internal teams to ensure communication, stakeholder alignment, and execution of commitments
Balance high-volume site and summer camp launches with renewals, contract execution, mid-year openings, and ongoing client support

Requirements

What you’ll need

Bachelor’s degree in business, marketing, communications, education, or related field or equivalent professional experience preferred
Experience managing business-to-business (B2B) client relationships
Childcare industry or related field experience is a plus
Strong communication and interpersonal skills
Ability to navigate difficult client consultations and human relations matters with integrity, professionalism, and respect
Ability to adapt to changing priorities and business needs
Strong organizational and time-management skills
Ability to manage multiple priorities and deadlines
Ability to interpret, communicate, and implement organizational policies and procedures
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint
Ability to quickly learn new software
Ability to travel approximately 20–30%

Benefits

Comp & perks

Discounted child care benefits
Medical, dental, and vision benefits for employees’ families and pets
Employee assistance programs supporting mental health and personal growth
Health and wellness programs
Paid time off
Discounts for work necessities, such as cell phones