Senior Program Manager – B2B Center Operations

Kindercare

. Lead strategic growth initiatives and support operational planning for Champions, a division of KinderCare Learning Companies .

Posted 10/9/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing operational strategies that drive enrollment growth and revenue optimization while managing cross-functional initiatives. Strong analytical skills enable the translation of complex data into actionable business recommendations to improve outcomes.

Highest-signal resume keywords

Operational Strategy DevelopmentCross-Functional Initiative ManagementData Analysis and InterpretationProject ManagementBusiness Growth Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ManagementProgram ManagementProject ManagementData AnalyticsBusiness Insights

Soft Skills

Strategic ThinkingCollaborationInfluenceDecision-MakingPrioritization

Tools & Technologies

Project Management Tools

Industry Keywords

Enrollment GrowthRevenue OptimizationClient RetentionProcess ImprovementMulti-Unit Environments

About the role

Key responsibilities & impact

Lead strategic growth initiatives and support operational planning for Champions, a division of KinderCare Learning Companies
Serve as a strategic liaison between business leadership and cross-functional partners
Develop and execute operational strategies driving enrollment growth, revenue optimization, and family and client retention
Support field leaders in planning, prioritizing, executing, and adopting seasonal and strategic initiatives
Organize and lead cross-functional working sessions
Facilitate decision-making, alignment, and accountability for key business objectives
Use data, analytics, and business insights to evaluate business performance, enrollment trends, family and client experience, and operational effectiveness
Provide recommendations to improve business outcomes
Develop and manage detailed project plans using project management tools and methodologies
Track progress, manage risks, coordinate resources, and drive cross-functional implementation
Support creation and implementation of business standards, operating procedures, and process improvements
Drive continuous improvement to simplify operations, enhance field support, improve outcomes for families and clients, and increase organizational effectiveness

Requirements

What you’ll need

5+ years of experience in operations, business operations, program management, project management, consulting, or related functions
2+ years of experience managing cross-functional business initiatives with measurable operational or financial impact
Experience supporting business growth and operational planning in complex, multi-unit environments
Ability to prioritize and manage multiple projects in a fast-paced setting
Strong analytical skills and ability to interpret complex data and translate findings into actionable business recommendations
Demonstrated ability to lead through influence and collaborate across multiple levels of leadership and functions
Strategic and critical thinking ability to balance long-term objectives and day-to-day execution

Benefits

Comp & perks

Discounted child care benefits
Medical, dental, and vision benefits for employees and their families, including pets
Employee assistance programs supporting mental health and personal growth
Health and wellness programs
Paid time off
Discounts for work necessities, such as cell phones