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Sales Development Manager
Kings III Emergency Communications. Lead, coach, and develop a team of 10–15 Sales Development Representatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching abilities to develop and manage a team of Sales Development Representatives, while leveraging tools like Salesforce and Power BI for performance tracking and optimization. Capable of integrating AI tools into sales processes to enhance outbound prospecting and drive revenue growth.
Highest-signal resume keywords
Salesforce ManagementSalesLoft AnalyticsB2B Outbound Cold CallingTeam LeadershipAI Tool Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
B2B Outbound Cold CallingSales Development Representative ManagementPerformance Metrics AnalysisCoaching and DevelopmentSalesforceSalesLoftPower BILead GenerationAppointment SettingQuota Exceeding
Soft Skills
Team DevelopmentCommunicationDecision MakingAdaptabilityCollaboration
Tools & Technologies
SalesforceSalesLoftPower BIMonday.comAI Tools
Industry Keywords
Sales DevelopmentOutbound SalesPerformance ReviewsLead GenerationQuota Management
About the role
Key responsibilities & impact- Lead, coach, and develop a team of 10–15 Sales Development Representatives
- Set expectations and coach performance against activity volume, appointments set, conversion to agreement, and unit wins
- Create a healthy, accountable, and positive culture supporting individual and team development
- Partner with Sales Enablement and HR to recruit, onboard, and retain talent
- Manage team metrics through Salesforce and Power BI performance dashboards, reporting, and SalesLoft analytics
- Lead weekly, monthly, and quarterly performance reviews
- Diagnose SDR performance issues and create action plans with the Director
- Collaborate with managers and the Director to improve SDR systems, cadences, and outbound processes
- Support optimization of Salesforce, SalesLoft, and Monday.com
- Support integration and rollout of AI tools and emerging technology for outbound prospecting
- Work with Marketing to identify trends, share feedback, and optimize lead generation
- Collaborate with BDMs and regional leaders to align SDR outreach with market opportunities
- Monitor and improve SDR-to-BDM alignment, handoffs, and conversion
- Generate qualified appointments through cold calling and email outreach to fuel revenue for outside sales, vertical markets, and national accounts
Requirements
What you’ll need- High school diploma or equivalent
- 2+ years of B2B outbound cold calling with a track record of exceeding quota
- Experience managing SDR teams OR 2+ years SDR experience at Kings III with a track record of overperforming both in appointment quota and quality metrics, proactively assisting team members and leading while not in a direct leader role
- Strong coaching and development skills
- Familiarity with Salesforce, SalesLoft and business intelligence tools; Power BI a plus
- Genuine interest in learning and applying new tools, especially AI, to outbound selling
- Comfortable navigating ambiguity and making fast, informed decisions
- Previous success integrating AI tools into sales workflows preferred
- Willingness to travel occasionally, about 4–6 trips per year, mostly to the Dallas-Fort Worth area
Benefits
Comp & perks- Medical insurance with 1 HSA and 2 PPO plan options
- Flex Spending Account (FSA)/Dependent Care FSA
- Dental, vision, life, short- and long-term disability insurance
- Critical illness and hospital indemnity plans
- 401k with company contribution
- Employee Assistance Program (EAP)
- Company paid telemedicine
- 24/7 access
- Wellness Program
- Employee discount program
- 8 paid holidays, plus 1 floating holiday
- 15 days of PTO accrued in year 1
- Generous referral bonus program
- Work life balance
- Team building, attendance at annual kickoff each January, and other fun events
- Relaxed professional dress code
- Remote role with occasional travel