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About the role
Key responsibilities & impact- Deliver sales, profit and margin targets across a portfolio of multi-million-pound customer accounts
- Own specific accounts, categories and business areas to drive volume, revenue and margin growth
- Develop and deliver Joint Business Plans
- Identify business growth opportunities and create commercially compelling plans
- Review account performance against KPIs and act on risks and opportunities
- Analyse customer, shopper, category, market and competitor data
- Translate analysis into insights, recommendations and actions
- Build and deliver customer and internal presentations
- Improve promotional effectiveness, pricing, range decisions, distribution and account performance
- Develop relationships with customer decision-makers and retail buying teams
- Develop customer growth plans covering revenue, distribution, promotions, visibility, pricing, product listings and implementation
- Support negotiation and implementation of pricing, promotional and commercial agreements
- Identify opportunities across traditional retail, e-commerce and emerging digital retail channels
- Partner with Trade Marketing on activations and promotional plans
- Collaborate cross-functionally with Finance, Category, Marketing, Trade Marketing, Supply Chain, Demand Planning, Technical and Operations
- Improve forecast accuracy and ensure customer demand is reflected in business plans
- Maintain accurate and timely account administration
- Support strategic projects with the Senior National Account Manager
Requirements
What you’ll need- A BTEC Level 3+ or Degree in a discipline that has developed your ability to analyse information, interpret data and communicate findings in a clear and persuasive way
- Minimum 18 months’ experience in a commercial FMCG environment, ideally with exposure to wholesale or retail customers
- Strong relationship-building skills and ability to build credibility with customers and internal stakeholders
- Commercial and numerical confidence, with understanding of sales, revenue, profit and margin drivers
- Confidence communicating complex information through clear, compelling stories and presentations
- Proven track record of delivering against KPIs and commercial objectives
- Advanced proficiency in Microsoft Excel and PowerPoint
- Ability to create insightful analysis, robust business cases and engaging customer presentations
- Ability to work in a collaborative, cross-functional environment across Sales, Marketing, Category, Supply Chain, Demand Planning and Finance
- Ownership mindset and ability to identify opportunities and execute effectively
Benefits
Comp & perks- 25 days annual leave (excluding bank holidays)
- Matched pension scheme up to 10% Employer Contribution
- Benefits platform offering discounts and cashback on major retailers
- Employee Assistance Policy
